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"Very nice stay and welcoming staff"

"The stay here far exceeded my expectations as a traveler from the US. With Fiuggi being a smaller town I didn’t expect the staff to know English that well but the in fact did!! They were more than happy to help me out, answer any questions I had, and meet all my accommodations. The hotel is easily the best 4 star hotel in the region, and the spa was the perfect cherry on top. I’ve never been to a spa before but this was easily one of the best and most fun experiences I’ve had as a solo traveler. The indoor pools had messaging water jets and the saunas were so spacious and clean. Additionally, the free hotel activities like riding through town on E-bikes were an absolute blast! I was fortunate to have Davide from the hotel show me around town and he was incredibly friendly and even showed me great spots to eat in town that only locals know about. I was here for 3 days and I can surely say I cannot wait to come back and bring my girlfriend with me. This hotel was an incredibly mature spot, with a gourmet restaurant and minimal kids, so there was never a time I was annoyed by another guest."

"Charming property on the beach. Our rooms were facing the water with large windows that opened up to a mini balcony. Service was very friendly and professional and the hotel was extremely clean. Would definitely stay here again. "

"We loved everything about the place we had both dinner and breakfast everything was perfect! "

"This hotel was clean, had friendly helpful and attentive staff and was quiet and comfortable. "

"Lovely hotel with a great spa. Staff was very welcoming and helpful. Hotel room was small in the European style, but certainly comfortable enough, with adequate air conditioning. There's a large parking lot situated adjacent to the hotel that can fill up on weekends. Breakfast was excellent with responsive staff and a wide selection of continental breakfast fare, There was also a small selection of hot foods available. The grounds are well kept and while not expansive are peaceful. The spa was a highlight of this stay and was very enjoyable. Many restaurants and shopping are within walking distance, but old town is a bit further away, "

"Easy to find, "

"I booked this hotel on 8/10/25 at around 11:30 pm. Hotel was closed when I arrived at 11:58 pm. The hotel has no parking and is next to a bar and not much else. I tried calling from bar next door and ringing doorbell multiple times, but no answer. That in itself was scary because there was just a bunch of men there drinking. They sent me a welcome message at 1:11 am 8/11/25. I didn’t have wifi or cell service as I was visiting from a different country. The bar next door had no wifi and no one spoke English. This place is in the middle of nowhere so I had to go find a wifi and another hotel in the middle of the night. It was a nightmare. I reached out to them by email because they charged my card anyway and they have not replied. I spoke to Expedia, who apparently can’t help me get a refund because no one speaks English at the hotel. "

"The staff at Hotel Bassetto are very helpful and welcoming."