"Friendly staff. My room was clean . I would recommend anyone"

"Not a good place to stay. Seedy and run down. Room was clean as far as linens, floors, bathroom. Walls lampshades not so much. Some suspicious characters outside. I stayed overnight because my husband was in nearby major hospital. After stressful weeks of hospital visits, I thought I'd give this hotel a try for lower cost but it just added to an already stressful situation. Safety catch on door broken. Wasn't very confident the door lock would hold Never again."

"Shops nearby"

"The only reason I gave the property 4 stars instead of 5 was because they seem to be in the middle of renovations. The rooms my family had were very nicely redone, but they are not done with the lobby and hallways. The property was clean and the staff were very professional. Unfortunately, we arrived before check in time after a harrowing time getting to the hotel, (the car broke down several times) and they would not let us check in without paying $35 early check in fee per room. We couldn't...

"This is not a family friendly hotel. It more like a daily renters property. The guy was very nice and let us cancel our reservation no charge but fyi to families its not a place to stay."

"The staff was so nice but the rooms are VERY run down. We practically had to pull the shower off the wall to turn it on. The rooms smell like the cigarette trash cans (located right outside our room) and you can hear everything outside your room. For 200 plus dollars a night, it was very disappointing. It was our first time up to Hershey, so if we go back we will look at other properties."

"Outside looked shabby"

"I walked into the room and saw a cockroach walk across the bed, so I left. The front desk was very helpful, and they assured me I'd get a refund. Expedia did refund my stay."