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"Great visitor service"

"Bit unsure on arrival as the entrance was behind a big pot leading to a communal yard, but that seems to be the norm in catania, rang the buzzer and got let in. Taken to the room no lift so could be a problem with heavy bag or walking difficulties. The room itself was very nice , spotless but the big thing for us was when we opened the door shutters the view was the hustle and bustle of the street below from the small balcony. Straight across the street was Bellini park , many many cafes and shops underneath and when you look to the right you could see Etna covered in snow large as life between the buildings, what a great sight. We love to people watch so was great for us. If you want it to be really quiet, maybe not for you. We had a great time savio cafe I underneath served great arancina and granita."

"Clean room"

"Clean room, Great breakfast. Wonderful staff"

"What a beautiful hotel. It’s in a terrific location. Oh, breakfast is included. WOW! So many offerings. It’s all delicious. I ate too much. Lovely space outside to eat your first meal of the day. We stayed 3 nights and reserved one more night before we head home. There is a jacuzzi on the rooftop. We didn’t use it but what a way to unwind after a long trip. There is also a spa to massage. I hope you’ll stay there while in Catania. "

"Friendly and relaxing atmosphere and staff were helpful and offered advice on where to eat/ visit. Honesty bar was great and breakfasts were excellent with loads of choice - would recommend."

"The bedding needs to be majorly upgraded. Need new linens better pillows a stylish comfortable coverlet and better mattress or mattered pad. It was a very uncomfortable sleep for a quite high priced hotel. Also the shower is terrible with mould and rust and it leaks. Breakfast and location are lovely"

"A lovely hotel, tucked away from the tourist areas but an easy walk to the Catania’s attractions and restaurants. The staff was kind and helpful."

"When we arrived at the hotel a show was s the room , small little windows, larger window view a meter of window a roof smell like the room has not been open for a few days! Maybe because Air conditioning was off, room near breakfast! It were noises of doors closing , also from breakfast area! We were walk up at 6am because the window above our bed had no some block as the other ones so the light went straight to our faces! Next day told them about the noises and the window , so they came they cover the window with a cardboard boxes and tape!! Noises of the doors stop ! Breakfast , limited facilities but Irene went out of her way to help us!! Eggs were cold and first day they warm then up on a microwave!! This is a 4 star hotel!! Location for us was excellent !Prefer not to had all those inconveniences!! The staff trying to help, but so much they can do!"