"We booked a Superior Double and was expecting the room to be similar to the ones in the photos in regard to quality of room. The room decor was dated and we had to check we had been put in the correct room as the photos showed 4 poster beds with modern bathroom, we had been given something that resembled a Hostel room. They said they can't do anything about the room as they were already over-booked, which makes me think we had been downgraded but still charged for a Superior. Definitely will...
"The Waldorf Astoria Versailles -Trianon Palace is a beautiful property. My husband and I arrived to the hotel and the told us that we were getting an upgrade from the 4 star hotel to the 5 star hotel, so I was thankful and excited. We get inside the room and there is no shower, just a bathtub. I do not take baths anywhere, but home (that’s rare). So I asked the hotel if I can downgrade back to my original room because I want a shower. They informed me that there are not any showers in any room....
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.