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"Great hotel with convenient access to Gibraltar"

"Helpful staff, good breakfast. Easy free parking at back of hotel. 20 minute walk to historic centre."

"The parking was a joke, I was charged 40 euros for parkimg at the hotel, but every time I came back in the evening, I had to go round in circles to find a place to park. I had to leave my car any where there was the smallerst of space and hope for the best. A lot of noice, with banging doors what ever the time."

"Location and the accommodation were excellent and staff were very helpful. Good Food in the Restauarant."

"amazing staff greeted us upon arrival. easy parking. clean room with a nice view of the marina. comprehensive breakfast options, something for everyone. I would recommend to stay here. 10 minute walk to Gibraltar a bonus!!"

"Has seen better days, only one elevator, bar does not open until evening However, close to ferry and old town"

"Good attention and spacious rooms."

"Clean room, nice staff, good food."

"1.how does this hotel be rated as 4*? Everything is so rundown and dusty 2. Zero towels in my Presidential Room. I had to ask for them. 3. No Kleenex in room 4. The towels delivered to my room all smelled like cigarette smoke 5. Pebbles in the shower room flower has some missing pebbles 6. Floor is so worn out 7. No bellboy to help with luggage 8.I was told at check-in that buffet breakfast would be served until 11am. When I got there at 10:40am but was refused service. "