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"1.how does this hotel be rated as 4*? Everything is so rundown and dusty 2. Zero towels in my Presidential Room. I had to ask for them. 3. No Kleenex in room 4. The towels delivered to my room all smelled like cigarette smoke 5. Pebbles in the shower room flower has some missing pebbles 6. Floor is so worn out 7. No bellboy to help with luggage 8.I was told at check-in that buffet breakfast would be served until 11am. When I got there at 10:40am but was refused service. "

"Nice hotel within easy walking distance of Gibraltar. Our family room was huge! Lovely breakfast as well with lots of choices "

"We stayed two nights and had a pool view room with balcony. I was impressed with the condition of the hotel and friendly reception of the hotel staff, we enjoyed the stay and everything was perfect. We did not opt for the breakfast or eat at the restaurant but the menu looked very good and I could see other people enjoying the breakfast and what appeared to be a very nice buffet. We easily walked to old town and also to the ferry docks each way for the crossing to Tangier which is highly recommended. We walked to the beach about 5 minutes and watched the sunset, parking at the hotel for our rental car was free, safe, and secure. We rented a car from the Malagra airport and drove to Tarifa in a few short hours, we were able to see Gibraltar and Tangier easily with plenty of time for looking around in 3 days and two nights in the hotel. I would say that the other reviews we read of this hotel were slightly underrated and we found it to be outstanding and highly recommended. "

"Good staff. Clean hotel & easy to locate."

"yes"

"The hotel was accommodating for our needs, added a night, parking available and friendly staff."

"Overall hotel appeared old Reno’s were poorly done with water damage. Viynl floor cheapened the room further."

"Walkable to Gibraltar and restaurants. "

"Great location for Gibraltar border, friendly staff with quick check in. There are noise issues but least of my problems these days."