"The only hotel that makes the guests feel like an inconvenience to be checked in. Heather's condescending attitude towards the "guests" with a facial expression that says customers never understand anything. I understand that having to refill the coffee again for the guests that already had their morning coffee but really not wanting to go to the trouble of having to refill it again for the customers who hadn't had any yet. And never have I ever had a hotel not accommodate a guest who wasn't...
"The only hotel that makes the guests feel like an inconvenience to be checked in. Heather's condescending attitude towards the "guests" with a facial expression that says customers never understand anything. I understand that having to refill the coffee again for the guests that already had their morning coffee but really not wanting to go to the trouble of having to refill it again for the customers who hadn't had any yet. And never have I ever had a hotel not accommodate a guest who wasn't...
Kim