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Contessa Boutique Hotel

4.0 star property
Hotel in Chania

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Contessa Boutique Hotel provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Theofanous 15, Chania, 73131

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Maritime Museum of Crete - 2 min walk - 0.2 km
  • Chania Lighthouse - 3 min walk - 0.3 km
  • Chania Central Market - 7 min walk - 0.6 km
  • Nea Chora Beach - 10 min walk - 0.9 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Remezzo - ‬3 min walk
  • ‪Ταμάμ (Tamam) - ‬2 min walk
  • ‪Galileo Cafe - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Lithos - ‬2 min walk

About this property

Contessa Boutique Hotel

Upscale hotel located in Old Town Chania
Contessa Boutique Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A front-desk safe and smoke-free premises
Room features
All guestrooms at Contessa Boutique Hotel feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [El Greco Hotel, 45-49 Theotokopoulou Street]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Contessa Boutique Hotel Chania
Contessa Boutique Chania
Contessa Boutique Hotel Hotel
Contessa Boutique Hotel Chania
Contessa Boutique Hotel Hotel Chania

Frequently asked questions

Is Contessa Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Contessa Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Contessa Boutique Hotel?

Check-out is at 11:00 AM.

Where is Contessa Boutique Hotel located?

Located in Old Town Chania, this hotel is steps from Old Venetian Harbor, Maritime Museum of Crete, and Byzantine & Postbyzantine Collection. Etz Hayyim Synagogue and Mosque of the Janissaries are just steps away.

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Contessa Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Contessa hotel is perfectly located! It's 1 min from the port. Close to the buss station if switching cities. The room is cute and comfortable.
Stayed 4 nights in Sep 2025

8/10 Good

JM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place off the beaten path!

My stay here was amazing! Super quiet and off the main walk way. Only piece of advice if you are going to stay here....you have to be in the room to charge your devices. The room key needs to be inserted into a slot near the door to activate the electricity. So, when you leave the room you must take the key card with you which will in turn deactivate the electricity. You might want to ask the front desk for two key cards to get around this.
Stayed 3 nights in Apr 2023

6/10 Okay

Johannes

Problems with opening door
Stayed 1 night in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lit très confortable et excellente air climatisée
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Ett underbart rum
Stayed 1 night in Jul 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

The hotel Contessa is very nice and the staff is very attentive, they also gave us breakfast as a welcoming gesture. The bed is very big and comfortable. Thank you very much
Stayed 2 nights in Sep 2021

6/10 Okay

Zahra

Liked: Cleanliness, property conditions & facilities
Misleading images on Expedia meant I paid extra for a sea view room but didn’t get one. The hotel itself has no reception or help, you have to walk up some steps round the corner to el Greco for any sense of support or reception. For this I don’t think it was a 4 star hotel. You also have to check in there where a kind older man will show you the way If checking in late. I aSked for a double several times but got a single despite messages to the hotel during my stay I didn’t hear back - but this seems to be down to an error with Expedia than the hotel itself. When checking out the lady behind the desk was kind and helpful and reduced my price so I only paid for the street view room I had. So although a disappointing experience they were helpful and understanding in the end. I don’t think I’ll stay there again however the location was great, right on the harbour in old Chania.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Contessa hotel is the sister hotel of El Greco. There is no check in staff at the Contessa so you have to walk over to El Greco. The lobby has a nice and clean lounge area and beautiful staircase that leads up to the rooms that have different names. We booked the economy double room. The room was beautiful and clean. The bathroom was gorgeous, it had a rain shower and bidet and the shower was in a separate room than the toilet and had beautiful glass doors. The only thing I did not like was that the room only had one small window at the top of the wall but I guess that is the economy double room so if you want a balcony or larger windows I would suggest to book one of the other options. Overall great stay and close to the Old Town of Chania! :)
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Modern, quiet room, great location. The bathroom is built into the room. It has walls and a celing but it is a space built inside the room. There is no front desk so when the cleaning lady forgot to leave any toiletries we had to go to el greco and ask for soap & shampoo. No one apologized, the clerk seemed annoyed.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Big rooms. Friendly staff. Very clean. Lovely building good views
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
The space was really beautiful but unfortunately the staff and service was not good. There is no one on site at the property to help you. I felt a lot of resistance from the staff when I needed help. I would not stay here again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem. The staff, especially the housekeeper was kind and wonderful to interact with. It is a place where you truly felt like home. It is meters from the Venetian Harbour. It is in the old city, son I elevators because of the historic nature of the buildings. If you want a true Chania experience, stay here. You will to regret it.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
great location. beautiful room. but no lift difficult to carry luggages up stairs
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr geschmackvoll restauriertes Haus. Das Hotel hat ein beeindruckend schönes Treppenhaus, das nicht durch einen Fahrstuhl verschandle wurde. Das Zimmer mit Seeblick ist fantastisch. Stil und Einrichtung sind sehr gut. Es ist mehr eine Wohnung als ein Hotel. Geeignet für Reisende, die keine Rezeption brauchen. Der Zimmerservice ist hervorragend. Wir haben uns sehr wohl gefühlt.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venetian style and 21st century elegance, combined with amazing staff. I shall return often to this gem!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
La réception n’est pas dans l’hotel ce qui rend le Check-in/check-out difficile. Les chambres sont aux étages et il n’y a aucun ascenseur.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Beautiful, cozy boutique hotel! I was excited to stay in this place as soon as we saw the room. The photos of the room online are exactly how the room looks (although we had a partial harbour view from the 2nd floor). The bathroom felt like a spa. The toilet is separated from the sink area with its own door. The shower had a glass enclosure that included some stained glass that looks into the bedroom. The rain shower head and hand held shower head were amazing. Water pressure is strong. Shower even has a seat you can sit on which is useful for shaving. The bed is really comfortable and the room had ample storage space. Our suite was the superior room with ocean view. We loved our stay here.
Stayed 3 nights in May 2019

6/10 Okay

Kara

Liked: Cleanliness, property conditions & facilities, room comfort

It was OK.

I had booked a room with sea view but they put me in a room with NO view. They offered to move me to the room I had requested the next day, but I didn’t see the point because then I’d have to repack everything. Was an inconvenience really. The pros: nice luxury room and in a great prime location. Other then that it is what it is.
Stayed 2 nights in Sep 2018

8/10 Good

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contessa boutique hotel is lovely, and very comfortable. It’s a little noisy but that goes with the territory of being in the middle of Chania and a heavily visited historic area. It’s important to be aware that there is no reception (and often no staff on site). Since it has only six rooms this isn’t a problem - the staff are the El Greco hotel up 5 mins away we’re on hand. However, we did experience some problems with our key card not working on the door from the street (this also affected at least three other guests that night, as we were all standing outside unable to get in at 11pm). The El Greco staff sorted this out, but it took multiple trips up the hill to get their help - not ideal late at night.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and extremely helpful.iwould reccomend this hotel.
Stayed 5 nights in Sep 2018

8/10 Good

Barry, London

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but remote from main hotel and no go

We did not like lack of interior bolts to door and phone contact with reception Air con control did not work No English language TV channel
Stayed 4 nights in Sep 2018

10/10 Excellent

Noelle, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A minimum of directions to come to the El Greco hotel reception, where you check in for Contessa Boutique Hotel, would be appreciated: which street to take from the Main Street, where to park since there are several entries to the old town ( no cars allowed inside). Room 5 on the second floor has the perfect view on the Venetian port. Newly decorated with taste. For a « Boutique » Hotel no one can assist you with your luggage (that you already transported yourself from the parking), so you have to take your luggage down the Boutique Hotel and again up to your room. Of course breakfast is not possible. Good location with minimal amenities! Lots of «Rooms and Hotels » around are offering breakfast!
Stayed 1 night in Sep 2018

6/10 Okay

D, NY

Liked: Cleanliness, property conditions & facilities
The hotel was nice with a great view. The few things that was upsetting was there was no elevator and we had 4 or pieces of luggage. We tried to ask for help but no one available except for the nice man working his shop downstaird. The other thing was no tissues anywhere in the room and we had to use toilet paper. The bed was comfortable
Stayed 2 nights in Sep 2018

10/10 Excellent

hen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Beautiful hotel. Very nice and big room. The view from the room in the first floor was the next hotel and not sea view as expected but still it was a great room with a great service and we loved it! The location is perfect. A parking area near by.
Stayed 3 nights in Aug 2018