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Creta Palm Hotel

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Luxury
VIP Access
4.0 star property
8.8

Excellent

Serene escape by Agia Marina Beach

Surrounded by lush gardens and just steps from Agia Marina Beach, this hotel exudes a serene coastal charm. Unwind at the poolside bar, indulge in the spa, or savor exquisite meals at the on-site restaurant.

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Hot Tub
  • Spa
  • Housekeeping

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio

10 bedrooms, Egyptian cotton sheets, premium bedding, pillowtop beds

Studio

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

Apartment | 10 bedrooms, Egyptian cotton sheets, premium bedding, pillowtop beds

Apartment

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Kato Stalos, Chania, Crete Island, 73100

What's nearby

  • Stalos Beach - 3 min walk - 0.3 km
  • Go Karting Kato Galatas - 1 min drive - 1.9 km
  • Agia Marina Beach - 2 min drive - 2.3 km
  • Old Venetian Harbor - 8 min drive - 9.1 km
  • Port of Souda - 13 min drive - 16.7 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 34 min drive

Restaurants

  • ‪Sebastians Bar Restaurant - ‬16 min walk
  • ‪Maria's Taverna - ‬6 min walk
  • ‪Koupes Restaurant - ‬9 min walk
  • ‪Cactus Taverna - ‬14 min walk
  • ‪Soluna Beach Bar - ‬2 min walk

About this property

Creta Palm Hotel

Upscale family-friendly hotel near Agia Marina Beach
You can look forward to a free breakfast buffet, a poolside bar, and a coffee shop/cafe at Creta Palm Hotel. Adventurous travelers may like the cycling at this hotel. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Bike rentals, express check-out, and express check-in
  • Babysitting (surcharge), smoke-free premises, and a billiards/pool table
Room features
All 143 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free internet and safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with satellite channels
  • Balconies, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 2 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Creta Hotel
Creta Palm
Creta Palm Hotel
Creta Palm Hotel Khania
Creta Palm Khania
Hotel Creta Palm
Creta Palm Hotel Chania
Creta Palm Chania
Creta Palm Hotel Hotel
Creta Palm Hotel Chania
Creta Palm Hotel Hotel Chania

Frequently asked questions

Does Creta Palm Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Creta Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Creta Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Creta Palm Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Creta Palm Hotel located?

This family-friendly Chania hotel is located on the waterfront, within 1 mi (2 km) of Stalos Beach and Agia Marina Beach. Sunset Beach and Kalamaki Beach are also within 2 mi (3 km).

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Reviews

Creta Palm Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 143 out of 308 reviews
Rating 8 - Good. 132 out of 308 reviews
Rating 6 - Okay. 29 out of 308 reviews
Rating 4 - Poor. 2 out of 308 reviews
Rating 2 - Terrible. 2 out of 308 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023

8/10 Good

Diego

Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023

8/10 Good

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvää vastinetta rahalle

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.
Stayed 7 nights in May 2023

6/10 Okay

Pierre

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité. Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus. 2 lits simples a la place d'un double 2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables
Stayed 5 nights in Aug 2022

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura. Forse il bagno andrebbe ammodernato togliendo la vasca. Comodo parcheggio sotto la camera. La cena a buffet un po deludente, poca varietà.
Stayed 11 nights in Aug 2022

8/10 Good

Aida Sheibani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig rent, med god frokost og 2 store basseng
Stayed 6 nights in Jul 2022

8/10 Good

Janne

Liked: Cleanliness, staff & service

Siivous

Siivous oli erinomaista👌
Stayed 7 nights in Jul 2022

10/10 Excellent

Sofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Bra ställe, personalen var jätte trevliga. Dom hjälpte oss med att hyra bil. Poolen var riktigt bra, drinkar var mindre bra om du köper själv. Man kan ta bussen utanför in till Chania för en billig slant istället för taxi. Rekommendera stället
Stayed 6 nights in Jun 2022

10/10 Excellent

Nasri Kerem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

location of hotel is good. its an apart hotel with kitchen in the rooms. very feasible for families. service and everything is good
Stayed 1 night in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021

6/10 Okay

petro

Liked: Cleanliness, staff & service

Was expecting more

Was expecting more from this hotel... especially after paying 680$ for two nights. Apparently food was included but had to pay for drinks (water, coffee and soda not included. Hot water issues... Booked a room for four people and the beds were very firm and pillows sucked. The single beds are very small. Room was clean. Hotels.com charged me over 200$ in taxes and fees. Which was over 1/3 of my stay. Hotels.com scam...
Stayed 2 nights in Aug 2021

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021

10/10 Excellent

Mickaël

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021

10/10 Excellent

Pauli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good travels

Great hotel with 2 pools, easy and quick access to the beach as well. Big plus for decent size fridge which is a great help on hot, 102deg, summer days
Stayed 4 nights in Aug 2021

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon confort bien situé

Très bon hôtel pour quelques nuits car piscine enfermée entre les bâtiments et il y fait très chaud Pas de plage privée et la plage de Stalos est de l’autre côté de la route Appartements spacieux et très propres Très bien situé pour visiter Pas d’animation ( pour les enfants ) Clientèle allemande en majorité
Stayed 4 nights in Jul 2021

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Friendly staff and very pleasant stay!
Stayed 1 night in Jul 2021

8/10 Good

Jonas Schlander Boie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel! You get much for less money.

Really nice hotel, with very kind staff. We booked an studio apartment and it was nice. We wrote before arriving, that if it was possible, we would like pool view and we got that. We only had breakfast in booking. It was good, many things to choose from. Maybe the buffet area could be larger, it is not huge, and with many guests, it feels crowded. Two nice pools, one with an bar that served all front drinks, ice to food. The two staff persons an woman and younger guy was really really nice and serviceminded. Sadly it was written in the description of the rooms, that they were sound isolated. That's not true, you can hear when your nabo pulls there chair across the floor. The cleaning lady is talking very loud in the morning and this can be very clear. So i ended up using ear plugs. But that's was the only thing negative i can think of. Would chose the hotel again, but maybe another room.
Stayed 12 nights in Jul 2021

8/10 Good

Betina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel

Fint ophold på Creta Palm Hotel. Ser ud som på billederne. Fin morgenmad, hvor covid-19 restriktionerne blev tager alvorligt med afspritning af borde, mundbind og handsker. Dejlige pools og ok værelser. Hjælpsom reception og søde tjenere. Tæt på stranden. Man skal dog lige over lidt sten, når man skal i vandet.
Næsten som billedet på Hotels.com
Mod bar/reception
Pool set fra en solstol om dagen
Stayed 4 nights in Jul 2021