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Hotel Bertaso

3.0 star property
Guests can enjoy a quiet moment with coffee and tea in the lobby while planning local adventures, or step up the fun with an evening of games

Choose dates to view prices

Hotel Bertaso in Chapeco Centro offers a self-serve breakfast and daily manager's reception. Travelers can connect to WiFi, challenge themselves in the arcade, or unwind on the terrace. Previous visitors particularly appreciate the helpful multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room (Superior)

Minibar, desk, blackout drapes, soundproofing

Deluxe Double Room (Superior)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, desk, blackout drapes, soundproofing

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Jetted Tub (Master)

Minibar, desk, blackout drapes, soundproofing

Deluxe Suite, Jetted Tub (Master)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, Accessible

Minibar, desk, blackout drapes, soundproofing

Deluxe Room, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Connecting Rooms

Minibar, desk, blackout drapes, soundproofing

Deluxe Apartment, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Chapeco Centro, a neighborhood in Chapecó, is home to Hotel Bertaso. Parque das Palmeiras and Palmital Park reflect the area's natural beauty and area attractions include Plínio Arlindo de Nes Culture and Events Center and Capela Sao Carlos - Colonia Bacia. Visit our Chapecó travel guide
Map
Avenida Getulio Vargas 52-S Centro, Chapecó, SC, 89802001

What's nearby

  • Colonel Bertaso Square
    1 min walk - 0.2 km
  • Santo Antonio Cathedral
    1 min walk - 0.2 km
  • Hospital Unimed
    5 min walk - 0.4 km
  • Marista São Francisco College
    6 min walk - 0.6 km
  • Condá Arena
    11 min walk - 0.9 km

Getting around

  • Chapeco (XAP)
    21 min drive

Restaurants

  • Forno D'Oro
    5 min walk
  • D'italia
    4 min walk
  • Burguer King
    2 min walk
  • Café Italia
    4 min walk
  • Caminho Natural Restaurante e Café
    5 min walk

About this property

Hotel Bertaso

Hotel located in Chapeco Centro
You can look forward to free self-serve breakfast, a free daily manager's reception, and a terrace at Hotel Bertaso. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and an arcade/game room.
Other perks at this hotel include:
  • Valet parking (surcharge), multilingual staff, and a front-desk safe
  • An elevator, 4 meeting rooms, and concierge services
  • Luggage storage, a 24-hour front desk, and coffee/tea in the lobby
Room features
All 106 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi.
Other amenities include:
  • Bathrooms with bidets and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 70.0 per day
Cribs (infant beds) are available for BRL 70.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 15.00 per day
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 70.0 per day
  • Rollaway bed fee: BRL 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Bertaso Hotel
Hotel Bertaso Chapecó
Hotel Bertaso Hotel Chapecó

Frequently asked questions

Is Hotel Bertaso pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 15.00 per day.

What time is check-in at Hotel Bertaso?

Check-in start time: 1:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Bertaso?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Bertaso located?

Located in Chapeco Centro, this hotel is steps from Santo Antonio Cathedral and Colonel Bertaso Square. Hospital Unimed and Marista São Francisco College are also within 10 minutes.

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Reviews

Hotel Bertaso Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 87 reviews
Rating 8 - Good. 21 out of 87 reviews
Rating 6 - Okay. 11 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

Reviews

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show
Stayed 1 night in Sep 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities
Um hotel com ar vintage, com excelente atendimento e conforto.
Stayed 3 nights in Oct 2025

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Stayed 1 night in Jun 2025

6/10 Okay

Alisson

Liked: Cleanliness, staff & service
Razoável. Reservei a suíte mais cara, pedi decoração especial. Ao chegar, metade do prometido na decoração não tinha sido entregue. O quarto possui aparência bem antiga, um estilo que não condiz com luxo. Papeis de parede rasgados e tortos, cores cansativas. Wifi somente para enfeite pois não funcionava. Pelo valor que cobram não compensa.
Stayed 1 night in May 2025

8/10 Good

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel antigo, porém bom! Bem localizado e com opções no café da manhã. Funcionários educados e prestativos. Tenho apenas um ponto negativo para ressaltar. Pedi um cobertor extra, por volta das 21 horas, e me disseram que não seria possível fornecer, pois os funcionários da rouparia já tinham ido embora e a porta estava trancada. 😳
Stayed 2 nights in May 2025

6/10 Okay

RENATO ANDRE

Liked: Staff & service, property conditions & facilities

Esperava mais

Hotel muito famoso na cidade, o quarto era bom, arrumado, porém embaixo da cama estava bem sujo, com muita poeira, embaixo da cama também havia um pote de creme usado. Houve um imprevisto, entraram duas vezes no quarto sem
Stayed 2 nights in May 2025

2/10 Terrible

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo e velho

Hotel velho, com pia entupida sem manutenção. Água sai pra fora do box. Não voltarei, experiência horrível.
Stayed 1 night in Nov 2024

8/10 Good

Claudio M

Liked: Cleanliness, staff & service

Razoável

Hotel bem localizado, bom atendimento, mas carece de mais cuidado por parte da administração, precisa de investimento, um café mais adequado, mais variado. Muito carpete velho que causa uma má impressão
Stayed 2 nights in Oct 2024

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clássico

Hotel antigo mas decotima qualidade: café da manhã, cama, chuveiro. Ótima localização.
Stayed 2 nights in May 2024

6/10 Okay

Marcio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bom e velho

Hotel bom só que velho!
Stayed 5 nights in Jun 2024

8/10 Good

Rodrigo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Casal com 2 filhos, quartos conjugados

Os quartos se encontram em situacao de grande desgaste, com roupas de cama e travesseiros gastos com aparencia (e cheiro) de velhos, alem da iluminacao fraca (leds brancos), e uma das televisoes dos quartos que nao funcionava o volume. Outro ponto negativo foram as cortinas, que nao apresentavam fechamento total, deixando o quarto claro demais desde bem cedo. O ponto positivo foi o atendimento da recepcao, muito atenciosos e educados. Resumindo, nao é o mesmo Hotel Bertaso que me hospedo desde crianca.
Stayed 2 nights in Nov 2023

6/10 Okay

Neila

Disliked: Cleanliness, room comfort

Decepção

Hotel antigo, carpet velho e sujo. Quarto pequeno. Uma decepção! Atendimento razoável, café da manhã pobre, só havia 2 tipos de pães: de queijo e de forma.
Stayed 2 nights in Sep 2023

8/10 Good

Odelcy Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom bem localizado , café da manhã básico !
Stayed 1 night in Jul 2023

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

A estadia ótima, só uma dica, tirando o porteiro, o pessoal da recepção muito cara fechada, favor pedir para serem mais receptivos e ágeis.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turismo

Foi uma boa estadia e geralmente me hospedo nesse hotel pela localização e conforto.
Stayed 1 night in Jun 2022

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muito agradável tudo ótimo
Stayed 1 night in Feb 2022

6/10 Okay

MARCOS

Liked: Staff & service, room comfort

Bom, mas longe de ainda ser um 4 estrelas

O hotel tem boa localização, no entanto não justifica o valor cobrado. Está desgastado. As cortinas não vedam a passagem de luz externa e o ar condicionado não tem capacidade de gelar o quarto, deve ser pela marca de baixa qualidade. É um bom hotel, decoração desgastada mas de bom gosto.
Stayed 2 nights in Feb 2022

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel de Chapecó. Perto de tudo, ótimo café da manhã. Quarto em estilo colonial, que dá um toque a mais na estadia.
Stayed 2 nights in Dec 2021

10/10 Excellent

Otavio B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Ótimo atendimento, ótima limpeza
Stayed 1 night in Nov 2021

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mais que 10! Como sempre!

Foi ótima, com a equipe se esforçando ao máximo pelas nossas necessidades. Sou muito grata! Frequentemente volto e as mudanças sempre resguardam os aspectos únicos da arquitetura, os cuidados com a higiene e a presteza no atendimento.
Stayed 1 night in Nov 2021

10/10 Excellent

Liamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Simplesmente espetacular.
Stayed 1 night in Jun 2021

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Hotel precisa urgente de reformas. Interruptores velhos, internet lenta e muitas vezes sem sinal
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Desorganização

Café da manhã muito desorganizado, faltava xícara, prato, copo, talheres, comida, café.. enfim, não estavam preparados para atender. Comprei um quarto com cama de casal e recebi um quarto com duas camas de solteiro.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, café da manhã muito completo. Conexão com internet não é boa. No geral o hotel é muito bom.
Stayed 1 night in Jun 2021

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel, ótimo café da manhã,o restaurante maravilhoso.
Stayed 1 night in Apr 2021