"I thought the pool would be open and the pool was not open so I was a little disappointed that I couldn’t use. It went on the website. It said it was available during May through September."

"We didn't stay in the room too much after our original crashout; However, I can say this... I ALWAYS do a quick tear down of the room just to make sure I'm not going to bring back any little critters that have no place in my things! Everything was crisp white for linens and towels, and the rest of the room was clean & hard surfaces were sanitized! We had just driven 14½ hours straight through - stopping only for fuel and fast meal!! However, not knowing if we were going to be able to pull off...

"Thank you!"

"Staff was very friendly and inviting. We felt welcomed and like guests."

"TOO MUCH SMOKING FOR A FACILITY THAT POSTED NO SMOKING. EMPLOYEES STANDING OUT FRONT SMOKING ON TUESDAY MORNING WHILE WE PACKED OUR CAR. DIRTY FLOOR IN LOBBY THERE WAS A SPILL ON THE FLOOR FOR TWO DAYS. OUR ROOM SMELLED OF OLD SMOKE AND NEW SMOKE IN THE HALLWAY. NOISY ON THE FIFTH FLOOR BY OTHER GUESTS."

"It wasn’t even finished be built. The parking lot wasn’t even completely paved. Hotels.com didn’t even know it wasn’t built. They sent me confirmation emails before my trip"