"They advertise a terrace for hotel guests. It seemed to us that this would be a side terrance to the upstairs restaurant and terrance. Nope! Looked for 20 minutes, then found an empty terrace with no services or furniture to sit on - that was it. This should be disclosed for a 'lux' hotel. The breakfast basket, meh! Cheap looking croissants, green bananas :| No this is not what we are used to when we book luxury hotel. The room was spacious but freezing! The property dingy in places, elevator scuffed. Nothing said wow. Some of the staff was trying to be helpful and cheerful, but this is not a hotel I can recommend. We stayed in another hotel for the rest of our stay in Charleston and that was a wonderful experience. Similar price point, but whole different experience."
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