Travelers savor authentic French dishes at Le Fragrance, Kyriad Chartres' buffet restaurant for breakfast and dinner. The hotel offers a relaxing garden, an arcade room for entertainment, and in-room WiFi. The staff is consistently praised for their helpfulness.
View all photos for Privilege, Room, 1 King Bed with Sofa bed
Privilege, Room, 1 King Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Eco-friendly toiletries
Hair dryer
15 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
About the neighborhood
Chartres is home to Mercure Chartres Est. La Maison Picassiette and Municipal theatre of Chartres are cultural highlights, and some of the area's landmarks include Église St-Pierre and Prow-Shaped House. L'Odyssee and Centre Culturel de maintenon are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Chartres travel guide
Take advantage of a terrace, a coffee shop/cafe, and a garden at Mercure Chartres Est. The on-site French cuisine restaurant, Le Fragrance, offers breakfast, lunch, and dinner. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Buffet breakfast (surcharge), an electric car charging station, and coffee/tea in the lobby
An elevator, smoke-free premises, and meeting rooms
Room features
All 77 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
Reusable coffee/tea filters, recycling, and LED light bulbs
Bathrooms with eco-friendly toiletries and showers
LED TVs with cable channels
Wardrobes/closets, eco-friendly cleaning products, and electric kettles
Limited onsite self parking (max 1 space per unit)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Le Fragrance
Things to do
Arcade/game room
Billiards/pool table
Family friendly
Arcade/game room
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Safe at front desk
Guest services
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference center (1,604 square feet of space)
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to January 01:
Dining venue(s)
The following facilities are closed on Saturday and Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 9.75 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 50 (subject to availability)
Late check-in fee for check-in between noon and 2:00 AM
Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres
Frequently asked questions
Is Mercure Chartres Est pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Mercure Chartres Est?
As of 10 March 2026, prices found for a 1-night stay for 2 adults at Mercure Chartres Est on 28 March 2026 start from AED 326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Chartres Est?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from noon–2:00 AM for a fee.
What time is check-out at Mercure Chartres Est?
Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).
Where is Mercure Chartres Est located?
Situated in Chartres, this hotel is 0.2 mi (0.3 km) from Karting de Chartres and within 3 mi (5 km) of Illiade Exhibitions Center and La Maison Picassiette. L'Odyssee and Parc des Bords de l'Eure are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Chartres Est Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
7.0
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 346 out of 876 reviews
10 - Excellent
346
Rating 8 - Good. 408 out of 876 reviews
8 - Good
408
Rating 6 - Okay. 81 out of 876 reviews
6 - Okay
81
Rating 4 - Poor. 29 out of 876 reviews
4 - Poor
29
Rating 2 - Terrible. 12 out of 876 reviews
2 - Terrible
12
Reviews
10/10 Excellent
Mairi
9 November 2025
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, very comfortable, clean room, bathroom and bed.
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
British couple. Mostly enjoyed the stay. Reception was bilingual, restaurant server was not but did their bestz Book your table early if you want to eat here, they had run out of a few things by the time we sat down to eat. The room was incredibly quiet with thick blackout curtains. We were disappointed with the air conditioning, which didnt cool the room well at all
Easy check in, comfortable bed, good restaurant.
BUT BEWARE! The restaurant is NOT OPEN on Saturday and Sunday nights - which is never mentioned on the web page. If you are planning to show up on those nights and eat, there is no possibility except to travel into town or get a burger at a very loud go cart place nextdoor.
We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.
We only booked this hotel because the details said it had a restaurant, and after a long journey we just wanted to relax at the hotel. When we arrived we were told that it was shut until September.
At breakfast we were ignored for at least 15 minutes before we were finally seated. Unfortunately there was no food left to eat so we left and asked for a refund. The excuse we were given by a staff member was that it was a busy time! She did offer us all a hot drink which we appreciated.
The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Mairi
Stayed 1 night in Sep 2024
8/10 Good
Dirk
18 August 2025
Liked: Cleanliness, staff & service
We come here every year for a competition, good, clean rooms, working airco and a reasonable price
Friendly staff, good breakfast with quit rooms
Hotel looked new and fresh. Room was comfortable, clean, and larger than older hotels. Staff were friendly, especially those in dining room. Dinner and breakfast were very good.
We always stay at the Kyriad, Rue Gustafe Eiffel, Chartres as a half way point to our destination. It’s convenient for the N154. The rooms and bathrooms are always clean, the beds are comfortable and the showers are good. We usually have breakfast which is buffet style offering a good selection of food, freshly squeezed orange juice and excellent coffee.
A couple of minor negatives but a great stay overa
Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm
We knew the restaurant was closed at the weekend but had hoped to find a meal within walking distance. We should have looked at Google maps - the hotel is a long way out of town so you have to drive to find a restaurant.
Janice
6/10 Okay
Kenneth
3 June 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was OK. Restaurant was very good. The elevator, however was out of order. We are older people, and they put us on the top floor - 3 flights of stairs. I understand these things happen, but it was quite disappointing.