View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Hair dryer
24 sq m
1 bedroom
Sleeps 3
2 Large Twin Beds
View all photos for Deluxe Twin Room, Non Smoking, Kitchen
Deluxe Twin Room, Non Smoking, Kitchen
Highlights
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Hair dryer
34 sq m
1 bedroom
Sleeps 5
2 Large Twin Beds and 1 Twin Sofa Bed
About the neighborhood
Located near the beach, Terrace Resort Chatan West is in Hamagawa, a neighborhood in Chatan. Tomari Port and Naha Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit American Village and Aeon Mall Rycom. Looking to enjoy an event or a game while in town? See what's happening at Okinawa Arena or Koza Sports Park. Visit our Chatan travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Terrace Resort Chatan West
Self parking, laundry facilities, and free WiFi in public areas are available at this smoke-free apartment building. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a refrigerator, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Terrace Resort Chatan West offers 14 air-conditioned accommodations with washers/dryers and DVD players. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include rice cookers and hair dryers.
Self parking on site (JPY 900 per night; includes in/out privileges)
Limited onsite self parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Freezer
Microwave
Refrigerator
Rice cooker
Stovetop
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
50-inch flat-screen TV with digital channels
DVD player
Laundry
Laundry facilities
Washer/dryer
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Iron/ironing board
No housekeeping service
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
14 units
5 floors
Built in 2017
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an access code
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: JPY 900 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Terrace Chatan West
Terrace Chatan West Chatan
Terrace Resort Chatan West Chatan
Terrace Resort Chatan West Apartment
Terrace Resort Chatan West Apartment Chatan
Frequently asked questions
Is Terrace Resort Chatan West pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for JPY 900 per night. Limited spots are available.
What time is check-in at Terrace Resort Chatan West?
Check-in start time: 3 PM; Check-in end time: 11 PM.
What time is check-out at Terrace Resort Chatan West?
Check-out is at 10 AM.
Where is Terrace Resort Chatan West located?
Located in Hamagawa, this apartment building is within 1 mi (2 km) of Miyagi Coast and American Village. Kadena Air Base is 2.7 mi (4.3 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Terrace Resort Chatan West Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 132 out of 233 reviews
10 - Excellent
132
Rating 8 - Good. 67 out of 233 reviews
8 - Good
67
Rating 6 - Okay. 21 out of 233 reviews
6 - Okay
21
Rating 4 - Poor. 5 out of 233 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 233 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Brandon
6 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean and I had laundry which is all I cared about
Brandon
Stayed 28 nights in Dec 2025
10/10 Excellent
Ethan
8 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, clean, great amenities and the staff were nice.
Ethan
Stayed 5 nights in Nov 2025
8/10 Good
Carmelo
28 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Easy walking distance to restaurants
Carmelo
Stayed 14 nights in Sep 2025
10/10 Excellent
Roger
7 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic area. Room was well stocked and clean. Staff was friendly.
Roger
Stayed 7 nights in Sep 2025
10/10 Excellent
Brandon
4 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!
Brandon
Stayed 28 nights in Apr 2025
8/10 Good
Michael
1 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).
Michael
Stayed 28 nights in Sep 2025
10/10 Excellent
Daniel
14 June 2024
Liked: Cleanliness, communication
The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.
Daniel
Stayed 28 nights in May 2024
10/10 Excellent
Paul
19 June 2024
Liked: Cleanliness, property conditions & facilities, communication
Communication with the property manager was accurate and timely and the room was clean with great amenities.
Paul
Stayed 12 nights in Jun 2024
10/10 Excellent
Brandon
6 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent always stay here for extended stays
Brandon
Stayed 7 nights in Jan 2026
10/10 Excellent
Brandon
6 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Brandon
Stayed 28 nights in Dec 2025
10/10 Excellent
Roger
20 December 2025
Liked: Cleanliness, property conditions & facilities, communication
Always wonderful here
Roger
Stayed 20 nights in Nov 2025
10/10 Excellent
Brandon
12 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
For American visitors: it’s like a hotel apartment hybrid and cheap and it’s nice, stayed here for 4 months and it’s nice
Brandon
Stayed 28 nights in Nov 2025
8/10 Good
Carmelo
29 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good central location
Carmelo
Stayed 28 nights in Aug 2025
8/10 Good
Princeabendego
22 October 2025
Liked: Cleanliness, room comfort, communication
Laundry was great.
Princeabendego
Stayed 3 nights in Oct 2025
10/10 Excellent
Carmela
27 December 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.
Justin
Stayed 28 nights in May 2025
4/10 Poor
melodie
24 June 2024
Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.
melodie
Stayed 3 nights in Jun 2024
8/10 Good
Simon
24 June 2024
Not bad
Simon
Stayed 2 nights in Jun 2024
2/10 Terrible
Nicholas
27 September 2024
Disliked: Cleanliness, communication
Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs
The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us.
Parking was extra.
It’s quite far from beech and the supermarket is a good walk.
No ironing facility.
One of the rooms we booked was very small.
They should communicate by WhatsApp.
Great location near American Village. Very new look and amenities. Great shower/bath room! A few downsides. There is limited parking on the ground level and I didn’t find out that it was an additional cost to use the parking spaces. There is no on-site staff and the only way to communicate is via the hotels.com messages they send via email. I tried to email for an additional towel but received no response back. Only basic Japanese channels for the TV. Cable channels available but at additional cost.
Marc
Stayed 3 nights in Feb 2018
10/10 Excellent
Mark S
17 August 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff.
Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us.
Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.
Mark S
Stayed 28 nights in Jun 2022
8/10 Good
Hideko
27 February 2026
Liked: Amenities, property conditions & facilities, communication
La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe.
Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine