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"Room clean. TV remote didn't work. Can't contact Reception from room. No information in room. Breakfast ok, ingredients not high quality"

"We have stayed with you a number of times over the last 25 years. Also eaten in the Brasserie more often. The room was a little tired didn’t feel the treat I remembered. The staff were fabulous as always. Think some corners are being cut such a shame. We will come again"

"Clean room comfy beds excellent breakfast "

"My daughter and I had such a lovely time at the hotel and spa, Rudolph greeted us with his lovely smile and willingness to help during our stay at the hotel,the food at Wilfreds was amazing and every member of staff were polite and attentive,we also had a day at the spa,wow!what an experience,it exceeded our expectations,the lovely Lorna looked after us ,the whole experience from the massage the facilities the food , cleanliness and especially the staff was amazing ."

"Breakfast stopped at 09:30"

"Ok"

"Great location and the staff were very helpful and welcoming. The room itself was ok, a bit tired and in need of a refresh, it was clean and the bed comfy. I’d say breakfast wasn’t cooked to order purely by the speed it appeared, it was standard English breakfast, though felt one rasher of bacon and one sausage was a bit of a poor show, when you generally get two of each of those items elsewhere. It was however decent quality. The selection of cereals and pastries was good, the Greek yoghurt creamy, the croissants were a tad small. Overall cost, location, amenities and staff mean I’d stay again"

"The hotel Is really great lots of areas to sit and lovely bar. The staff so friendly and helpful "

"We are a family of 5 so stayed in the party suite as would otherwise need 2 rooms. It was absolutely superb. So spacious with loads of amenities. Best hotel room we’ve ever had. Staff lovely and location perfect. Fabulous stay"