Top Andrew Brownsword Hotels in Cheltenham from AED 996

Cheltenham Chase Hotel & Spa

2/10 Terrible

"We chose this hotel because the May bank holiday was forecast to be very hot and we specifically wanted somewhere with an outdoor pool. Expedia advertised this hotel as having one, so we booked and drove over 3 hours — only to find out the hotel doesn’t actually have an outdoor pool. Extremely disappointing. Things got worse when we discovered the AC in our room wasn’t working in 30-degree heat. A helpful receptionist with long black hair quickly fixed it and explained that whenever the key card is removed, the AC switches off and can only be reset by reception. The next day, after returning from Cheltenham at 2pm, we asked reception to reset the AC again. The short-haired receptionist rudely told us to wait behind a queue of check-ins, despite the reset taking only seconds. An hour later my wife was told it would be sorted, but 3 hours later the AC was still off. I had to go down again and insist it was reset, only to be snapped at that she was busy and working alone. Even another guest commented on how rude this was. Regardless of staffing issues, paying guests should not wait 3 hours for a simple fix or be spoken to so dismissively. I raised the issues with Adrian at checkout, but although polite, he showed little interest in resolving the complaint. Overall, a very disappointing stay with misleading advertising and poor customer service."

Ramada by Wyndham Cheltenham

4/10 Poor

"The first room was ok, however the bathroom basin had cracks in it and the curtains were certainly in poor condition. On the second day there the people above us flooded their bathroom causing water to come through our ceiling, staff quickly changed us to another room and offered us a bottle of wine and 50% off our evening meal. Unfortunately this turned out to be more like 20% and as we don't drink alcohol they got off really lightly. Our second room was quiet warm and when we tried to turn on the air conditioning nothing happened, then the TV reception dropped out, the young lady tried his hardest to fix the TV but unfortunately he couldn't get the free to air channels back. We were then told there is no air conditioning any more however there was a fan in the cupboard, when we turned it on it was extremely noisy and had to turn it off again. It is a shame because this place is full of people attempting to help, but failing."

Leonardo Hotel Cheltenham

8/10 Good

"Went during Bank holiday. I booked a room with double and single. Got bumped off which was very annoying. There is not air-conditioning and rooms can get very hot. Staff were generally good especially Matt. Breakfast was average"

The Colesbourne Inn

8/10 Good

"This is an old inn in the beautiful Cotswolds. We stayed in a newer annex that was clean and comfortable. There was even a outdoor sitting area to read a book or have a picnic. Carol, who served breakfast most mornings, was a organized and professional - and at the same time welcoming and folksy. My only ask is that there be a few more options for breakfast."

The Lansdowne

8/10 Good

"Good location , easy to walk into the town. Breakfasts were excellent"

Queens Hotel Cheltenham

6/10 Okay

"Beautifully clean, large room, however, we stayed during the bank holiday heatwave and the air con wasn't working. A portable air con unit had been placed in the room but wasn’t enough for such a large space. Unable to open windows, so had a sleepless night due to the unbearable heat. Huge room, great shower and very comfortable bed. We also stayed for breakfast which was amazing! Beautiful hotel just a shame that we chose a boiling hot weekend to stay."

Cowley Manor Experimental

8/10 Good

"Lovely hotel but very little to do. With all guests spending time at the spa there was no beds by the pool. Food was delicious but overall the experience was too expensive compared to its value."

Citrus Hotel Cheltenham by Compass Hospitality

10/10 Excellent

"Helpful and friendly staff on front desk, large room, big and very comfortable bed. very central location, parking underneath hotel at £10 a night. Decoration a little tired, but absolutely brilliant value overall, I will certainly stay there again the next time I'm in Cheltenham."

The Frogmill

8/10 Good

"Excellent breakfast. Very attentive staff. Room was very comfortable with little extras like bottled water and cookies on arrival. Bed was comfortable. Bathroom was large with nice soaps."

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Our top choices for Cheltenham Andrew Brownsword Hotels

The Slaughters Country Inn

The Slaughters Manor House

Top Cheltenham Hotel Reviews

Cheltenham Chase Hotel & Spa

Ramada by Wyndham Cheltenham

Leonardo Hotel Cheltenham

The Colesbourne Inn

The Lansdowne

Queens Hotel Cheltenham

Cowley Manor Experimental

Citrus Hotel Cheltenham by Compass Hospitality

The Frogmill

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Find all hotels by Andrew Brownsword Hotels in Cheltenham from AED 996

Change your mind

Treat yourself

Be picky

Check prices for these dates

Our top choices for Cheltenham Andrew Brownsword Hotels

The Slaughters Country Inn

The Slaughters Manor House

Top Cheltenham Hotel Reviews

Cheltenham Chase Hotel & Spa

Explore a world of travel with Expedia

Cheltenham Hotels by Brand

Hotels near popular Cheltenham Attractions

More Hotel Options in Cheltenham

More Accommodation Types in Cheltenham

Hotels in Popular Destinations

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