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"Clean room "

"We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake! "

"Initially we booked a standard AC room but upgraded to a deluxe AC room on the 2nd floor which has been constructed newly. The room had ample space with a small balcony as well as with TV and a small storage cupboard. The room, attached bathroom-toilet was clean and the bed linen as well as towels were clean. Provision for tea/coffee in the room was available. A table chair would have been nice. Nearby dining options are available. The not-so good reviews are mostly due to the standard rooms on the first floor. Overall, a decent budget hotel close to the Kayamkulam train station with friendly front-desk staff who can arrange transport to visit nearby places."

"Friendly manager who helped during checkins."

"Very good food and clean and no mosquitoes "

"Friendly and helpful staff. Good varieties for breakfast and dinner"

"Beautiful location, the houseboat staff was very courteous. Enjoyed the boat ride."

"Very friendly staff. Manager is amazing at assisting for local taxis. WiFi needs improvement. "

"Very relaxing and beautiful scenery. The rooms are very modern and clean. There was a total of 7 rooms on board, so it was good to mix and chat to the other guests. The crew on the houseboat were wonderful, very friendly and helpful. Always willing and happy to help. Food was excellent, but keep in mind there is no alcohol, as seems to be case everywhere in Kerala. We will happily come back again."