Find Shopping Hotels in Chester, PA

"Parking was okay, (not hotel owned). The hotel location itself wasn’t too bad. Staff was wildly disrespectful, made me feel out of place and as if I didn’t belong. I travel a lot 6-7 times a year and I’ve never had a hotel staff this rude, interrupting me, answering a phone while helping me then hung up as they were mid sentence so they interrupted me just to give more poor service to some else. They gave me side eyes as I sat in the lobby waiting for my friends to get downstairs. It’s a shame too because my room was very nice The toilet didn’t flush in one of the rooms I reserved (I reserved 2). All around mediocre stay."

"Nothing but positive things to say. The staff was so courteous and helpful. The bed was comfy. The airport shuttle was convenient. We will def stay again."

"Loved the location! We were in walking distance from everything we wanted to do! The staff were welcoming and helpful. I liked that I was able to check in online. The only thing I found a little odd was charging for use of hand soap in the bathrooms. There were also snacks in the room but at a large fee. Overall, I would book again for the confidence and cleanliness!"

"Other than the candy and random sock under the beds, beautiful hotel in an amazing area! Just pick a direction and walk and you'll see so much!! "

"While checking in the staff at the front desk were very friendly and accommodating. My room was clean and the bed was comfortable. Would definitely stay again."

"Did not have the breakfast. Received a food credit to be used in the restaurant but did not use it because the restaurant had very limited hours and was extremely crowded when they were open. Unclear whether there were food offerings in the evening. Also I thought I had fully prepaid on Expedia but I was charged two days of Phila taxes on checkout."

"Lucca at the bar is amazing! "

"Love my experiences at the Sofitel. Cleaning staff is absolutely amazing. The front desk is pretty good too. I’m just not a big fan of Steven the security guard. He’s condescending and rude. Mark at the bar is amazing. "

"Beautiful location and property. Love the high ceilings and attention to detail. "