"Enjoyed our stay her, breakfast was lovely and the view quite extraordinary looking over the canal, watching the barges, ducks and keep fit runners . Certainly would stay again"
"I used this hotel for a one night stay while travelling up the country, free parking, free gym and leisure facilities which I used. These facilities were good enough for a full body workout. Changing rooms were cleaned, towels and padlocks provided for lockers.
Pool was nice after a workout, sauna and steam room, nice and hot and steamy. The bar was busy and the food was a decent price and tasty."
"We enjoyed our stay at this hotel. Great location and staff were all very friendly and helpful. The luggage storage facility was great for both pre and post check in. Will stay again when next in Chester if the price is right"
The Queen at Chester Hotel - Handwritten Collection
8/10 Good
"Good location, but the hotel is very tired and the rooms could do with being painted and refreshed.
Our room room 1308 needed the walls painting. A lot of chipping and general wear and tear.
This room let the hotel down."
"Unique and fun hotel, room had nice decor, only a couple of minor things like one of the water glasses was definitely not clean and there were a couple of stains on the bedsheet. 50% off Pepper street car parking also really good!"
"Everything was perfect our only complaint was that the skylights need some sort of covering and there wasn’t quite enough food at breakfast. Otherwise it was really good. Thanks"
"Generally our stay at the hotel was good. The location is good, the room was clean and functional and the breakfast was excellent with great service.
The let down for us was that when we returned to the hotel, cold and wet (due to the storm) on the Friday evening we first went to the bar to warm up. I ordered 2 coffees for for my wife and I, but was told the coffee machine had been cleaned and no hot drinks were available, this was at 10.15pm. A supposed 5 star hotel could not supply a coffee? I then asked for a port for us both but was told we don't have any ?? We went straight back to our room.
The good points of the hotel were negated by the attitude of the bar staff who couldn't be bothered to help. Will try another hotel next time we need to stay in Chester."