Find Hotel Wedding Venues in Chester, NY

"Room was not clean. Bed had someone’s hair in sheets and yellow stains on sheets"

"Deanna, the staffperson at the front desk when we arrived, and later in the evening, was a delight. Upbeat, polite, attentive and helpful! The next day, when we were checking out, the fellow at the front desk, who said he was the manager, had no idea how to direct us to route 17. He said he was new and not familiar with the area."

"Breakfast was very limited. "

"The hotel is a bit dated to some but that’s what keeps the city rif raff away. Hikers and outdoor enthusiasts stay here so be prepared to use the grounds and stay outside most of the time. When you finally do crash inside you will find very comfortable beds, amazing views and complimentary water. Internet was good. Main Inn restaurant food was delicious. Catering food fantastic. Shared areas with fireplaces were perfect. No elevator but only 2 floors. "

"Great stay. Friendly service. Especially from Ish. Everything was easy. Would stay again"

"Clean room friendly staff it was home away from Home"

"The room was 106 and the curtain was taped and had a paperclip to"

"I did not actually stay at this property. I booked my reservation at approximately 4 PM on the day of check-in, in anticipation of driving about 4 hours to the property. Traffic delayed me and I arrived after 10:30 PM. The Expedia booking platform did not provide any area or mechanism to notify the property that I would arrive late and need late check-in assistance. Likewise, there was no conspicuous indication that check-in after 10 PM was not permitted. Thus, I arrived to the property to find the front desk closed and unattended. I called several times to the posted "after-hours" assistance phone number and was directed to a voicemail box that plainly is not monitored--I still have not received a response to my voicemails. When I contacted Expedia about this, their response was simply that the property closes at 10 PM and they could not offer further assistance--including contacting the property on my behalf or offering some other accommodation so that I did not have to sleep in my car in a parking lot that is posted on every corner that valuables and personal items should not be left in vehicles because of break-ins in the area. Worse, when I made contact with the property the following day, they refused to refund any of my reservation fee. I have used other booking agents and they always ask or provide an area to request a late check-in; this was a combined customer service failure by Expedia and the property."

"There was under construction and was very dated"