Chicheng County Vacations

"I prepaid a three day’s room which includes half board (dinner included). When I checked in, the front desk even did not mention the arrangement of three days’ dinner. Until I presented the reservation details, the front desk asked me to go to room first and wait for the call. Then I received two calls from hotel to ask me cancel the online orders and pay cash to front desk. I said NO, it is nonrefundable. The kitchen called me soon for food service for 2 adults and 1 kid? I corrected that...

"good location"

"The hotel is far from any facilities except for those going to the International Horticulture Exhibition 2019 Beijing which will end on 7 Oct 2019. The buffet breakfast spread at US$35 leaves much to be desired. The bottle of orange juice on 12 Oct was empty. I asked the staff twice but it was not refilled."

"Room cleanliness needs a bit of improvement. Staff are helpful, location is great!"

"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "