"The staff is very helpful and friendly. My brother and I (along with my 7-year-old nephew) stayed there for about a week. One of the beds in the room was not in the best condition, it kept sagging when you laid down on it. We told the front desk about it; they sent someone to look and take care of it. When we returned the bed was better but still sagging a bit. The facility was clean, rooms were ok, I would recommend brining your own toilet paper, bodywash, shampoo and trash bags. My room did not have any trash containers other than the one in the bathroom. The room was warm when we walked in so turn on the AC right away to cool down the room. Our room also had a mini fridge that was un-plugged, so if you get a room with one, make sure to plug it in right away if you plan to use it. Our room was on the second-floor top front balcony, and we did get a lot of noise from the street. But it was tolerable."