Find Hotels with an Indoor Pool in Chippenham

"Breakfast very good,staff friendly excellent,parking very good and safe.bad points ,shower for more than 2 minutes and water overflow into bathroom drains not working,seal on bottom of shower screen hanging off ,carpet into the bathroom frayed leaving carpet gripper exposed to catch your feet on,heating air didn’t work or we couldn’t operate as no instructions given ,no other information in the room about Wi-Fi .no welcome pack with information etc.room was cold .no hooks in bathroom to hand clothes or towels etc lots of small details easily rectified.big one being standing on carpet gripper in the doorway not good.would we stay again yes but next time we would ask for a different room "

"Rooms a little dated but clean. Jacuzzi the choriddxwas too much we all suffered in our eyes, so painful. "

"Really nice hotel. Staff were lovely. Roon Very comfortable and clean. Didn’t have breakfast but had a few drinks in the bar which had great ambience. "

"Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa area was fantastic, 10 years ago but now its very worn and showing its age.I couldnt believe that for this level of hotel how dirty and unclean it was. Brown tide marks around the pool, black mould on the shower heads in the thermal area and the ice room smelt mouldy and was covered in black mould especially around the tube where the ice came out, the shower head and the cubicle. All the fancy showers in the thermal area didnt work as they should or didnt work at all. Most of the thermal pool jets didnt work apart from the odd few, tiles were missing, dirty windows and unclean floors. This hotel whilst lovely needs to seriously look at the service it is providing especially to guests who stay beyond a couple of days and invest maintenance and a deep clean of its spa area. Sadly this was far from a five star experience. "

"Great stay at this hotel. Very clean staff friendly excellent breakfast. "

"The breakfast has changed since the last time we visited. It says that it's healthier with a very limited choice of cereal, although I found the granola very sweet. There are no longer any fried eggs or fried potatoes. Whilst I appreciate the sentiment, they still serve traditional bar meals with chips and mayonnaise, so doesn't seem a joined up approach? Preferred the previous system."

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."

"We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which made travelling with our pet so easy and enjoyable. We stayed in the 4-bedroom Grand Cottage, which was fantastic. Having private parking and easy access to all the facilities made everything very convenient. The staff were incredibly friendly and very accommodating, which made the whole experience even better. Overall, we had a fantastic stay and would highly recommend it."