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"I only had two transactions with the staff in the 5 days I was. Checkin & out. Room was very clean. Comfy bed & pillows. I would recommend this hotel. The only downside, there were many restaurants ajoining it, with loads of people coming & going. But once in the lift to your room it was very quiet. Bang in the centre of the Susukino area. Restaurants & bars just a 50 meter walk away. Susukino is the 'happening' area of Sapporo. "

"Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food. "

"Location is great and room is spacious "

"The service from the beginning was excellent compared to other ana hotels in Japan"

"At the airport. Excellent breakfast. Kind and knowledgeable English speaking staff"

"Lounge for tea time "

"The Sapporo Prince was a wonderful base for exploring Sapporo. The free shuttle to and from the station was a bonus and gave an immediate sense of the quality of service and accommodation that was awaiting us. Our room was relatively spacious compared to others on our trip and gave us views across the city. Our stay included breakfast in the buffet restaurant and it was fantastic with a huge selection of options. On our last night we went to the cocktail lounge on the 28th floor and, though not a budget friendly experience, the ambiance, views and service made it worthwhile."

"Nice hotel with friendly staff"

"First time in Sapporo with family of 4. Great location as it’s close to lots of restaurants. The rooms were very spacious as well. Also multiple convenience store like Lawson & Seico Mart around the corners. There is also a small grocery store near by and a laundry place close by to do laundry if needed. Only down side was the temperature outside was so hot (32-42 degrees Celsius) and the AC can only set to a max of 20 degrees Celsius which was hard to sleep. Good thing the next day we asked the staff to check the AC, but there was nothing they can do and offer us a fan which helped a lot as it would help circulate the air in the room. "