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"We loved the location of this hotel and it is very nice. They negative was the beds were to hard for us. "

" Staff - They were so nice and welcoming especially the older guy at the front desk, he would always bow to greet us every time we came in which was so nice! Property - The room itself saw nice just as described but the hallways felt so eerie in my opinion maybe needed more lighting Breakfast - It was okay not good not bad. It was just scrambled eggs, sausages also some toast just the usual stuff, I mean for the price I was good Room - Sorry but the sheets smelled like bleach, it wasn’t that pleasant to be honest. Bathroom was so nice and clean compared to a seoul downtown hotel. "

"Clean rommand comforteble"

"Clean and nice staff"

"The staff members were kind!!"

"The breakfasts were great! The office staff were very helpful."

"Great location, close to subway, shops & plenty of eating options. Very helpful staff!!!"

"Beautiful room, lots of high quality toiletries and amenities included. Close to lots of dining and shops."

"I checked in at 1am and the bed sheets and pillow cases were dirty. Couldn’t find the remote for AC as well. It’s supposed to have 24 hour front desk but there was no one after we checked in and we called the phone number and no one answered. We couldn’t use the AC so opened the window and slept. The pillow cover was dirty so we covered it with towels and slept. In the morning, we talked to the front desk and he apologized and he said he will inform the cleaning team. I booked 4 nights but after 1 night I checked out so I asked him for refund for rest of the trip. He said he will talk to Hotels.com and follow the guidelines. I talked to hotels.com and they said they had hard time talking to them but eventually they refused the refund for three nights that I did not stay. I visited Korea for my dad’s funeral and my mom’s place has only one bathroom so that’s why I booked the hotel but it ruined my whole trip. I only stayed only one night and got charged for almost $400 "