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"the airport shuttle was perfect. professional and organized. the staff in the hotel made sure no time was wasted in boarding. they took care of check out. without delay. very impressive. "

"Clean and good shuffle to and from airport"

"The concierge staff were helpful. rooms are ok, accept for the restaurant where the manager was quite reluctant to help when requested for ice cubes. "

"Great place. Great value. Included breakfast "

"2 times stay in this hotel. Cleanliness, staffs friendly, shuttle to airport and Jr, Enon mall are great."

"Very lovely place to stay near Narita Airport! The complimentary shuttle was quick and operated safely. The front desk staff were quick to help with any issues and questions. "

"Professional "

"Pick up area is on the first level, outside the arrival gates. It is at 23b, which is next to the big 24. Once you find this the red shuttle is easy to spot. The facility is clean, staff polite, and overall experience pleasant. The capsule stay includes use of the onsen. Only complaint is that the bed is thin so you’re more than likely sleeping on a futon on a hard surface. Just be aware. "

"I stayed here for two weeks, and the hotel staff were incredibly friendly and welcoming. The property was always clean and well maintained. I really enjoyed my stay — the only downside is that it’s a bit out of the way from most attractions. However, it’s conveniently close to the airport, which was a plus. Overall, it was a great experience, and I’d definitely recommend this hotel if you’re looking for a quiet and comfortable less populated area."