The Riccarton Hotel combines comfort with practicality in a charming setting. Guests can relax in the garden after a busy day, utilize the conference center for business needs, or stay connected with the in-room WiFi that works throughout the property.
Located in Christchurch, The Riccarton Hotel is in the city center. The Arts Centre and Christchurch Botanic Gardens are local attractions and those in the mood for shopping can visit Riccarton Road and Westfield Riccarton Mall. Looking to enjoy an event or a game while in town? See what's happening at Wolfbrook Arena or Apollo Projects Stadium. Spend some time exploring the area's activities, including golfing. Visit our Christchurch travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
43-inch flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Heating
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:30 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Is The Riccarton Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Riccarton Hotel?
Check-in start time: 2 PM; Check-in end time: 8:00 PM.
What time is check-out at The Riccarton Hotel?
Check-out is at 10 AM.
Where is The Riccarton Hotel located?
Located in Riccarton, this hotel is within a 10-minute walk of Riccarton Road, Hagley Park North, and Westfield Riccarton Mall. Mona Vale and Hagley Park are also within 10 minutes. Christchurch Railway Station is 16 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Riccarton Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.0
Location
8.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 175 out of 636 reviews
10 - Excellent
175
Rating 8 - Good. 285 out of 636 reviews
8 - Good
285
Rating 6 - Okay. 129 out of 636 reviews
6 - Okay
129
Rating 4 - Poor. 40 out of 636 reviews
4 - Poor
40
Rating 2 - Terrible. 7 out of 636 reviews
2 - Terrible
7
Reviews
Verified
6/10 Okay
Luke
27 February 2023
Liked: Cleanliness
The room was basic but tiddy qith good pillow selection. Shower was very nice and comfortable.
Lighting made the room very dinghy, cleaners started as early as 7am and very noisey, a small movement from another guest like showers made it hard to hear the tv. Very difficult to access property due to road works which was not made apparent to customers.
The whole aurrounds feels a but run down and somewhat dangerous feeling at night time.
Was a great place to stay , nice clean rooms , good size, location was good too. Easy check in , friendly staff .
Thank you
Wendy
Stayed 3 nights in Jan 2023
Verified
6/10 Okay
Alice
26 January 2023
Liked: Amenities
Disliked: Cleanliness
The hotel does not look anything like it does on line. Very old photos used in advertising.
The manager needs to learn some better people skills dealing with his customers.
Our room didn't appear to be fully clean either.
Other than that, our stay was very quiet and the parking once we found our way in via the road works was very good.
Toilet paper and milk had to be asked for apart from what was there when we arrived.
Highly recommended. Owner goes out of his way to help in anyway. Alway's stops for a chat, laugh and to make sure you are ok. Will definitely be going back again 😊😊😊😊😊😊😚😚😚😊
The bed linen was not clean - clearly used, including multiple hairs.
Bathroom had rotting woodwork.
Looks like it was a good facility, but now very tired.
Clean comfortable but lacked some supplies... limited toilet paper, not enough towels,for our 4 day stay.. not enough cutlery, no cloths to wash dishes... which had to be done in bathroom sink!!
I would stay again if these improvements were done
Deborah
Verified
6/10 Okay
C
31 December 2022
Liked: Staff & service
The bed was nice, it was very noisy with other guest but obviously that can't be helped
Great location, friendly staff, very cost effective.
Amanda
Stayed 1 night in Dec 2022
Verified
6/10 Okay
Verified traveler
11 December 2022
Liked: Staff & service, room comfort
I stayed here in 2019 and the standard was much better, i think it's under new management. I was initially given a dirty room but the staff were quick to swap me to another room
Verified traveler
Stayed 1 night in Dec 2022
Verified
10/10 Excellent
Philip
11 December 2022
Liked: Cleanliness, staff & service
Staff efficient and professional. Property a bit tired looking could do with a coat of paint, a good job for the low season. No safety issues purely cosmetic 🤗
before we left home we had to find our covid information and we were thinking some where else
it was a great hotel to stay in and would recomment to others
Awesome room with amazing and friendly staff who were just outstanding. Would go back to the property due to this experience and the price was affordable. Shout outs all the way from Auckland.
The location was convenient however the property owners need to spend some money to get the place back up to scratch. Lights not working, water leak in bathroom onto carpet and the curtain track fell off the wall when we first arrived.That was fixed immediately.I also changed the batteries in the TV remote.