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"huge room. clean condition. good service "

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"Staff was nice and room was clean. Great amenities. "

"Extremely convenient location Plenty of restaurants just a few floors below"

"Great staff, clean well supplied room "

"Loved the Onsen space and the rooms were fairly spacious for 3 people. Huge thanks to the staff for helping me with some laundry issues. They went out and above to resolve my issues. "

"全て良かったです"

"It’s walkable to the station and shopping areas and at the same time it’s in a quiet neighborhood. The check in was swift and so as the check out. You’ll get free coupon for beverage at the lobby every day of your stay. They also have a manga area if you want to read some. The room is clean and really fancy looking."

"Very close to the lake and had underground parking. "