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"The room we got was specious and a nice view if Mt. Fuji. Staff is very friendly and helpful. Special shout out to Ms. Iwai. She was always there when I need help for anything and always assisted with a sweet smile on her face. "

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"very nice and great size for family"

"Very good service provided by the staff and a range of activities available! Hotel shuttle available to Kawaguchiko station making it very convenient! "

"Great place with an amazing view of Fuji. 5 minute walk to bus station. "

"This was our top stay inclusive of hotels in Tokyo, Lake Kawaguchiko, and Kyoto. So special to be beside the lake, have our own private onsen, and have dinner served right in our room. This hotel and experience was everything we imagined and hoped for."

"Perfect"

"Good hotel to stay. Breakfast is yummy"

"I loved the view of the lagoon. The person who served us dinner was very kind and polite. She explained everything to us and set our table beautifully."