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"clean, quiet, free and prompt shuttle to kawaguchiko station. The staff all friendly and helpful. Love it and be back soon!"

"Hotel was well kept, very spacious for a Japanese hotel, fantastic view of Mt Fuji, very good breakfast, free shuttle to train stations and very helpful/friendly/professional staff. Our only small negative comment is in regard to the older shuttle driver. He became known as “Grumpy-san” to our family. We are able to converse in basic Japanese, but he would only grunt at us and other riders even when greeting him. Also, he was not very shy about laying on the shuttle horn at tourist which was surprising. Overall Hotel Regina Kawaguchi was a great place to stay and is recommended. "

"Amazing Stay, great food and service. Japan rooms were a great new experience. Cherry Blossom around the lake still on the 4th week of April, such a great stay!"

"Amazing views of mount fuji! Only recommendation is to make dinner reservations in advance since there is not food available if you don’t have a reservation and there is nothing near the hotel."

"Amazing hotel, staff very friendly and excellent customer service. Facilities very clean, spacious rooms and free shuttle bus service from nearby station is ideal."

"Great view of Mount Fuji. Value for money and super easy to access with express bus station just next to the hotel."

"Great service with nice Onsen on both floors, one outdoor and one indoor. Enjoy the in room dinner service."

"Locals only sports base. Simply amazing "

"Walking distance to grocery "