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"Checked in later around 9:30 PM and staff was very kind and happy to help. Room was as expected. The only thing I wasn’t aware of is that a train rail is right adjacent to the property—was only woken up once at night from the train and I blame myself for not researching the area well enough beforehand! Ultimately it was a very nice stay with wonderful staff."

"Clean room and staff was courteous"

"Clean room, friendly staff, exercise bike in my own room"

"Everything was beautiful!"

"This hotel exceeded all expectations. The décor is beautiful and thoughtfully designed, making the entire space feel elegant yet comfortable. The staff were outstanding—friendly, attentive, and always willing to help. Dining at The Keep Restaurant was a true highlight; the food was exceptional in both quality and presentation. A wonderful stay from start to finish."

"Location was perfect. Staff was great and a great view from the balcony oh and the recliner in the room was awesome."

"Everything was great! Only thing is you need to be able to turn the thermostat down further than 68 at night..."

"Room was great! Not far from our destination of where we needed to be for a graduation ceremony. "

"Great hotel! So happy I stayed here. Near Downtown and Short North. Very unique hotel with lots of charm. Staff were extremely hospitable. If I do return to Columbus, I’ll be staying here. "