"The female employee at the check-in counter seems to be a little unkind."

"What a terrible night at the Moxy in Linate on April 11, 2026. We were coming from South America and planned to rest in Milan before continuing our trip to Southeast Asia. We chose the Moxy because of its proximity to the airport, a big mistake. The room temperature was constantly around 27 degrees Celsius (81 degrees Fahrenheit). The air conditioning wasn't working; the entire system was off because, supposedly, it's forbidden to turn it on at this time of year. The receptionist, apologetic and...