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"Room was in desperate need of redecoration. Coffee mug stains on the bedside table, dirty carpet (stains as well on carpet), trim peeling away from wood above bathroom mirror, dusty lampshades. The windows really need replacing as there was a constant breeze coming in through them. I stayed 4 nights and my room wasn't serviced once in that time - so I made sure to take out my rubbish every day. On the positive side, the view over the lake was fabulous, it was great to see the sheep wander past the window in the morning, and it was quite quiet - which was great as it was so near to the motorway. It was also very convenient being right on the M6. The staff that I spoke to on reception were lovely too. "

"As usual everything excellent. The icing on the cake is that dogs are banned!"

"All OK"

"The room was very nice and very clean. The bathroom particularly was very modern and clean. The man looking after the breakfast room was lovely. "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"We had 3 nights here and really enjoyed ourselves We made the most of the lovely pool. Had 4 swims in the 4days… the leisure staff were always so helpful and friendly. Very impressed with that and their happy attitudes. We enjoyed the 5*breakfast and ate in the restaurant twice in the evenings. The food was excellent and lots of choice. The staff were super helpful and efficient. Our room was serviced by excellent staff and one particular member really stood out to make our stay comfortable (Simran) … she was consistently super happy and helpful each day. Overall, we had a great stay and enjoyed all the places of much interest close by. Don’t miss Skipton Castle, Grassington, Haworth amongst just a few places. We didn’t get to experience the new restaurant but hope to visit again in the future. "

"Well placed and a beautiful location. Hotel itself a touch basic but decent value. Thanks"

"Poorly soundproofed No sleep. Elephants overhead "

"Great hotel staff were amazing surpassed my expectations "