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"We only stopped for one night but found the hotel to be excellent. Staff were very friendly and professional giving all the information we needed. Room was very clean with a very large comfortable bed and had everything we needed. Having read previous reviews, that said there was no bacon at breakfast, I was pleasantly surprised when there was plenty. My only regret was I never got to try the fresh made waffles - I was too full😢 "

"Check in staff were great. I was allowed to my room early which was really appreciated. "

"We had a wonderful stay. "

"Great people and comfortable "

"Both receptionists were lovely… Check in was quick and easy… Hotel is in a grand old property but tastefully decorated with modern amenities… Room was fresh and clean…"

"Nice breakfast. Clean and comfortable. Good location"

"Staff very attentive and friendly "

"Location "

"We are very fortunate to have found this hotel in Bath England. From the moment we arrived until the minute we left the hotel staff, services, cleanliness and spa kept us smiling. I highly recommend this hotel for couples looking to find the perfect hotel in Bath. We stayed in the executive room and had plenty of space for our suitcases + lots of closet and storage space. The only negative I found with the room it has a bathtub that you must step into that is a couple feet off the ground. I would not recommend this room if you are not comfortable stepping in and out of a high tub in a tight space. Hotel customers get access included with their stay to the mineral bath spa every morning for a couple hours in every evening from 7:00 to 9:00 p.m. I highly recommend anybody staying at this hotel take advantage of the beautiful spa each day. We did not order any food but visited the bar one night and got exceptional service from the bartender. The hotel is centrally located and only a 5 to 10 minute walk from the train station. We would definitely stay here again should we choose to return to Bath. "