Find Hotels with a Pool in Cleverdale, NY

"Check in staff was very nice. Rooms were great, spacious and clean. "

"Great family friendly place kid friendly."

"My only problem.... Chose my room through Expedia which showed a king bed with lake view. Not exactly what we got! We got a dark room, with a view of the roof. Not good!"

"We have stayed at the lodges before and unfortunately, this visit was just not up to their normal standards. It could be that we were in a different building last time that may have been newer and maintained better. There were many small issues this time and a couple of larger issues in the oak tree lodge that we were assigned. Multiple lights did not work, a broken toaster, an oven too dirty to cook in, and blood on a duvet cover just took away from the overall wonderful experience we usually have there. The sliding glass door in the main room was almost impossible to open and the lock on the bedroom door out to the deck was broken. Fortunately while I was locked out on the deck in the cold, my husband was still inside and able to let me in.I will say, that when I notified staff they immediately sent maintenance and housekeeping quickly to fix the issues and everything was tended to but the lock on the bedroom door to the outside was still broken and not fixed. It was surprising to us that they would have a room in this condition and not better checked by staff before having travelers stay in it. The views are just beautiful and the lodge is greatly spacious. We would love to return again and just hope to be in a different building or perhaps try a standalone lodge."

"Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk "

"Absolutely terrible worst hotel I ever … the room was dirty I had no pillows or blankets checking in. They gave me sheets in a bag to make my bed that were dirty with stains the breakfast was not there the guy said she called out. Old stale food.. bad staff they where no where to be found only one staff member was good as checking in his name was criag he was super friendly.. "

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "