2/10 سيّئ للغاية
Laurie
مسافر برفقة عائلة وأطفال صغار, مساف ر برفقة شريك
30 أبريل 2026
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
I would not recommend Hilton Cocoa Beach Oceanfront. First night dinner at long board bar and grill on location they tried to over charge me with two other meals I did not order. They charged me $85 when my bill was $40 we got it corrected until we paid with $100 then they short change me by $12, first mistake okay but then the second mistake not okay, I requested to talk to Manager, the Manager corrected it. They tried to rip me off twice, NO tip. Well the next day we locked up our valuables in the safe in our room while at the Beach for about three hours. Returned to go to dinner went to get valuables out of safe, to find out the safe wouldn't open, we called the front desk they sent Tech, which we thought was weird but thought nothing of it at that time until we paid for dinner and turned out someone stoled $600.00 for us and that is WHY we couldn't get back into the safe. We had the front desk manager review our room scans and they find scan that doesn’t belong to our cards when we went to the beach then we called the police then the Manager lied about the day of the scan. So NO we don't recommend Hilton Cocoa Beach Oceanfront they will rip you off. Then bathroom had rotten s*it smell. The bedding was dirty, the restaurant was overpriced and poor quality of food. They have thefts working there and the Hilton Manager & Corporation lack respect & don't value customers and will not do nothing for their customers. That is sad, we will never stay at any Hilton hotel again,
Laurie
أقام ليلتين (2) في شهر أبريل عام 2026