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"It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali."

"Staff was excellent, beds very comfy, bathrooms clean, wifi was fast enough for conference calls "

"Very helpful staff. Changed my room to a lower floor because of the number of stairs. Hot water and good pressure in the shower. Promptly fixed a problem with the TV. Very central location. One night when there was a.large event at the hotel, the restUrant staff were less attentive and the meal took a long time to come, but otherwise food and service at the restaurant very good."

"Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space . "

"Great"

"They are great, customer service and every domain. "

"Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!"

"The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!"

"Great customer services. Consider adding flexible checkout hours for long distance travelers."