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"Friendly staff and cleanliness of rooms "

"Staff were the best anywhere. They were very helpful with information and anything needed. The hotel is not new or fancy but the authenticity and experience was beyond compare. There was a lot to see and do even for off season. Just a short train ride to Rome and then connections to Pisa, Naples, or other destinations. My husband and I have no complaints."

"Everything was fantastic. Alessia at the front desk was an absolute gem. Super helpful in every way possible. Definitely recommend."

"Very friendly and corteous staff. Nice pool. Great first floor restaurant. Nice setup overall"

"Really good"

"While housekeeping kicked in day two, room had mosquitoes and we got bit terribly, internet connection was almost nonexistent, breakfast was one coffee+ croissant (How is this buffet breakfast), the people next room had their TV on all night long, there is no front desk until 2pm and she leaves at 8pm( when she is there, she is excellent, friendly, helpful- thank you for everything) don’t fall for shuttle..it is private car and charges 70 euros, housekeeping people are ok, room, bed- ok, bathroom ok. If you need a place to stay clean and have no luggage it is ok. But for 85 euros a night it is not worth it."

"Good hotel"

"Such a beautiful hotel! Very nice staff! A small town full of restaurants beautiful sights and shops! "

"Thw only problem we had was with the AC. We were there the first week of October and our rooms were warm. When we asked they told us it had not been turned on and they would do so. After going back and forth a few times we were told they just turned on the blower because in the ‘winter’ they don’t have AC. We did not have this issue traveling in Italy for over 25 days. It was strange and felt like they did not want to just tell us that from the beginning. Otherwise the hotel was lovely appointed."