"I had a very pleasant stay at the Duane Street Hotel (formerly Sonder) in NYC. The room was clean, comfortable, and well maintained throughout my stay. The staff (Ravi) were friendly, welcoming, and always ready to help whenever I had a question. The location is one of the hotel's biggest advantages. It's very convenient for exploring the city, with subway stations, restaurants, cafés, grocery stores, and pharmacies all within a short walking distance. Everything I needed was nearby, which made...

"Easy check in , great location"

"Awesome experience and great location. A quiet location but close to all of the action. "

"Had an issue with online precheck for the traveler I booked . Very frustrating to try to resolve , had to find another place ."

"First and foremost, we loved our stay and would absolutely return. Thanks Claudia!From a city noise perspective, there isn’t much insulation between the master bedroom and the street - you can hear everything. This wasn’t a problem for us, but I could understand light sleepers or people hoping for a quiet or romantic stay being turned off.For communication, Claudia was great and very detailed. She seemed to prefer to text my cell phone rather than communicate through the app, which I wouldn’t...

"Overall, good stay here. The location cannot be beat. Close to L line to get to Brooklyn/Williamsburg, walkable to SoHo and near by neighborhoods. The space was great accommodations for 1-2 people. The space was quiet, clean, comfortable, cozy. Having a full kitchen, fridge etc was nice options to have. Plenty of cafes, coffee, restaurants to choose from. Would stay again. "