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CityClass Hotel am Heumarkt

3.5 star property
Sauna sessions and steam room relaxation await at this Cologne hotel, perfectly positioned for exploring the iconic Cathedral and Philharmonic

Choose dates to view prices

Travelers at CityClass Hotel am Heumarkt are in the heart of vibrant Cologne. After exploring the nearby Cathedral and Philharmonic, guests can unwind in the sauna or steam room. The on-site restaurant serves lunch and dinner, and the multilingual staff ensures a smooth stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is AED 387
AED 435 total
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Innenstadt, a neighborhood in Cologne, CityClass Hotel am Heumarkt is near a metro station. Chocolate Museum and Musical Dome are cultural highlights and Cologne Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Cologne travel guide
Map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667

What's nearby

  • Hay Market
    Hay Market
    1 min walk - 0.1 km
  • Old Market
    Old Market
    1 min walk - 0.2 km
  • Cologne Cathedral
    Cologne Cathedral
    7 min walk - 0.6 km
  • City-panorama of Cologne at dusk, Rhine, Hohenzollern Bridge, cathedral, the Musical Dome, Colonius TV tower, Cologne, North Rhine-Westphalia, Germany, Europe
    Musical Dome
    9 min walk - 0.8 km
  • Chocolate Museum
    Chocolate Museum
    10 min walk - 0.9 km

Getting around

  • Heumarkt U-Bahn
    4 min walk
  • Cologne (QKL-Cologne Central Train Station)
    10 min walk
  • Cologne - Bonn Airport (CGN)
    12 min drive

Restaurants

  • Gilden im Zims
    2 min walk
  • Augustiner Bräu
    1 min walk
  • XII Apostel
    2 min walk
  • Die Ex Vertretung
    2 min walk
  • Döner Kebap
    3 min walk

About this property

CityClass Hotel am Heumarkt

  • Hotel near Museum Ludwig
  • Located close to Cologne Philharmonic and Cologne Cathedral, CityClass Hotel am Heumarkt provides dry cleaning/laundry services, a bar, and a steam room. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
    • A TV in the lobby, free newspapers, and an elevator
    • Smoke-free premises, multilingual staff, and luggage storage
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 53 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is CityClass Hotel am Heumarkt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at CityClass Hotel am Heumarkt?

As of 1 June 2026, prices found for a 1-night stay for 2 adults at CityClass Hotel am Heumarkt on 2 June 2026 start from AED 387, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CityClass Hotel am Heumarkt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel am Heumarkt?

Check-out is at 11 AM.

Where is CityClass Hotel am Heumarkt located?

Located in Innenstadt, this hotel is within a 10-minute walk of Cologne Philharmonic, Museum Ludwig, and Chocolate Museum. Musical Dome and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CityClass Hotel am Heumarkt Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 304 out of 617 reviews
Rating 8 - Good. 220 out of 617 reviews
Rating 6 - Okay. 58 out of 617 reviews
Rating 4 - Poor. 25 out of 617 reviews
Rating 2 - Terrible. 10 out of 617 reviews

Reviews

Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value and service.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Clean room, easy check in/check out. The only elevator they have is rather small, just FYI.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MOYRA Christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff, very good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The room was always clean and fresh the all staff were friendly polite
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cornela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service
During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Tomoyo

The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hidden entrance.

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Clean hotel. Would stay again!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly gentleman at the reception. Would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Excellent location and very friendly staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alem

Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was very friendly and helpful, including with storing our bags.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv didn’t work most of the time, great location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Stayed 4 nights in Mar 2024
Verified

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE POSITION AND FRIENDLY STAFF
Stayed 1 night in Jan 2025