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"I didn't realize this place has a "virtual" lobby. No actual front desk. Never saw a staff member, although they were available by phone when we needed the entrance code and a hair dryer. Both times we went out to the hot tub there were a group of kids in it. The lighting of the properties rock driveway is terrible at night. Our room wasn't cleaned for our entire stay. The restaurant and bar weren't open the entire stay either."

"Internet was spotty. Very modern and clean room"

"Our room smelled like pets. In particular it smelled like a dog kennel. I have allergies and it caused me to become very congested and made me sneeze a lot. There was a terribly loud and persistent noise coming from the thermostat and heat/cool unit in our room. It started up about every five minutes or so. Even after we turned it off it made loud noises like an industrial refrigerator. 👎"

"Clean rooms and bathroom. Nothing extravagant, but slept comfortably. Staff was friendly and helpful."

"Booked and paid for room via Expedia. Currently have 2 more charges for room by hotel on American Express that I am struggling to get dropped despite 2 conversations with front desk staff."

"It was clean but the whole lobby smelled like cleaning supplies. The floors had hair on them. Laminate flooring is not appealing, carpet even just a simple carpet would be better. The staff seem to be at the desk and cleaning the place at the same time."

"The room was very nice, comfortable. The hallway was quiet. Large bathroom. Breakfast was more than adequate. "

"Nice hotel. I will stay there again next time I go to South Carolina."

"The staff was very nice! The location is perfect for Lake Lure - it’s perfect for being by Lake Lure Beach. The parking is easy. It is an older historic hotel - tiny showers, thin walls, and it is looking a little weathered."