8/10 Good
Angela, cincinnati
Traveled with family and small children, Traveled with family
20 May, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were friendly. The manager was excellent and went out of his way to assist us. Breakfast was good.The room and pool were nice. It is quiet and has a lot of stores and restaurants within walking distance. The only thing I can mention that was inconvenient and annoying is that they do not accept Chime, Venmo, PayPal, or Cash App cards! I had already prepaid and only needed a card for incidentals. I had planned on using my Chime card, which was not accepted, not even the Chime credit card (both backed by Stride Bank and MasterCard.) I did not expect this so I didn't have another card on me at check in. This was inconvenient and delayed the process. I had to ask my son to use his card, which was embarrassing. This should be mentioned on their website as well as any booking sites, like Expedia, which I used. I had kids in the car getting very impatient, and this one small detail caused some stress for us, and could've ruined our whole trip because they wouldn't make an exception even if I promised not to charge anything to my room. They already had my other credit card on file that I used to book and pay for the room, that they could've used if I broke something. They put the typical hold on the card, so if they could get authorization on my Chime card for that hold, it should be enough since they don't really have anything that they can charge you for at this location other than your stay. Other than that we enjoyed our stay and I recommend it.
Angela
Stayed 4 nights in May 2024