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Metropole Suisse

4.0 star property
Guests dine at Hotel Metropole Suisse's Italian restaurant, where authentic cuisine meets the historic atmosphere of Como's charming streets

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Hotel Metropole Suisse in Como offers a peaceful garden, coffee shop, and the Imbarcadero restaurant serving all day. Enjoy Italian cuisine with outdoor seating and free WiFi in common areas. Near Piazza Cavour, it provides easy exploration and helpful concierge services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Air conditioning
  • Business services

About this property

Metropole Suisse

  • Upscale hotel near Piazza Cavour
  • Located close to Como Cathedral and Teatro Sociale, Metropole Suisse provides a terrace, a coffee shop/cafe, and a garden. The on-site Italian cuisine restaurant, Imbarcadero, offers breakfast, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • A porter/bellhop, a 24-hour front desk, and an elevator
    • Luggage storage, a vegetable garden, and multilingual staff
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 71 individually decorated rooms boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities like desk chairs and air conditioning.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and bidets
    • 26-inch LED TVs with satellite channels
    • Wardrobes/closets, free infant beds, and heating

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 4 and March 17.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 to 20 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Nearby parking fee: EUR 20 per day (1312 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 013075-ALB-00005, IT013075A1N6BV88G2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Metropole Suisse pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Metropole Suisse?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Metropole Suisse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Metropole Suisse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Metropole Suisse located?

Located in Como City Centre, this hotel is within a 5-minute walk of Piazza Cavour and Como Cathedral. Teatro Sociale and Volta Temple are also within 10 minutes. Como Nord Lago Station is 5 minutes by foot and Como San Giovanni Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

9.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top-notch; the location is great. We loved Lake Como and hope to visit again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 1 night in May 2025
Verified

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the metropole Suisse! Our room was gorgeous with a view to die for. The breakfast was delicious and the city and lake are more than we imagined. Thank you!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying here because of being next to the Lake and close to restaurants shops and the cable car.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Location was perfect. Staff were very friendly and helpful. Accommodations were adequate.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Great views of the lake. Attentive staff. Wonderful breakfast. Great location close to the ferry and many cafes and restaurants. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location

Very centrally located and good for getting around the lake
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jemmel

Liked: Cleanliness, staff & service, room comfort

Great location

Perfect location Better not to have a car as train station and ferry are easily accessible by foot. Restaurants and shops are within walking distance.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hafiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2024
Verified

8/10 Good

Anmol

Liked: Cleanliness, staff & service
Excellent location, we had a view of the lake from our room, the rooms and lobby area can be designed a little better, overall we had a good stay
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Is an old hotel, minimum amenities but great location.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near waterfront. Excellent staff and service. Also, very close to many dining options.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It is in front of Como Lake and close to the train station.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on Lake Como. Two restaurants one inside the hotel the other around the corner, great food. This hotel was close the best part of Lake Como, dinning, shopping and the main square. If you stay here, you will not need a car to see the City of Como. The staff is this hotel were excellent, very friendly and super helpful. And almost all the rooms have a lovely view.
From my balcony
Also my balcony
main square where the church is.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option as a base to see Como and the lake. Very convenient to the station, the lake and restaurants. We purchased the breakfast which was very good
Stayed 3 nights in Sep 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were fantastic and the property is well located for all lake travel by ferry, bus or train along with being central to Como old town Centre . A charming hotel in many ways
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing and we had a wonderful view of lake Como. The room was clean and everyone was kind and helpful
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the city center of Como. Very clean rooms.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nahid

Liked: Cleanliness, amenities, property conditions & facilities
The view from my room. Easy to get to the sights of Como. Slept well every night. Very comfortable bed. Very clean. Very polite staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be difficult to find a more ideally situated property in the heart of Lake Como. The breakfast was amazing. The staff was extremely helpful, and the rooms were very accommodating, an excellent choice.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Luz

Location, Location, location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the center of town, the perfect location! The property is well maintained and the rooms were very clean. The staff was amazing and friendly, patient with every guest ensuring all of the questions were answered, I would definitely recommend this hotel to anyone coming to Como.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location. enjoyed the decor. the breakfast was amazing. the staff top notch.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Jane grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful staff. Good breakfast. Clean and spacious rooms
Stayed 3 nights in Sep 2023