"Clean room, lovely staff, wonderful lake views"

"Spacious room, beautiful view of Lago Villarrica. Good breakfast, though a bit heavy on the carbs. Staff was helfpul, though most had limited English--Apple Translate definitely helped. Steep, long, narrow driveway from highway up to hotel was a little intimidating, but luckily we never encountered another vehicle on it. Very good value for the price. "

"Todo exelente excepto la piscina temperada muy fría y le faltaba calidez al lugar y debieran colocar horarios para niños"

"The staff, especially Margaret and Ignacio, were wonderful. They made the stay so enjoyable. I would definitely stay again. "

"Great receiving staff!"

"muy buen lodge. Espectacular el lugar, emplazado en un bosque nativo precioso y con vista al rio trancura. El servicio un poco lento al desayuno y definitivamente en la noche. Debe mejorar. Una sopa ( que estaba hecha) no puede demorar 20/ 25 min. Tienen un lugar muy potente que tal vez con pequeña cosas queda espectacular, como ejemplo potenciar el tema spa. hacer un sauna y vapor y aprovechar el rio mas. "

"Nice place, great shower! I stayed in what looked to the be the original unit and it has some wear. The other units were built in 2014 and looked in much better shape. So ask for the two floor units. Security is great, large gate with remote opener for after hours. WiFi is pretty slow at times."

"Excelente localização a beira do lago, próximo a cidade. Gostamos muito. Recomendamos. Não deixem de solicitar a parrilla para um bom churrasco."