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"Enjoyed my stay. Relaxing room and deep sleep after a long drive. Will stay here again on my next visit."

"Everything was perfect i can't wait to come back again "

"The hotel was great."

"I've stayed there before, and will again. The staff is great. The public spaces and room itself were very clean. The bathrooms in this hotel have a tub shower which has a very high side (knee-high in my case) to step over, and no grab rails. The bathroom in my particular room had no working ventilation and some cosmetic issues, which I reported on checkout."

"Hotel is conveniently located and comfortable for sleeping."

"Beds and bedding the best! Pillows are great! Great staff! Clean room"

"It’s average"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"The remodel proved an improvement to Mills Falls. I stayed at Chase house this time around. And was not disappointed. The new mattress, pillows and towels were fantastic. I also loved their new line of toiletries. The building is quiet (but I did stay here in the off season)… and I appreciated the hotels amenities. We visited the Spa and pool at Church Landing (same business-but on the other sidebar the street). All of our treatments were relaxing and enjoyable. As was the spa locker room/ relax area. The spa was more expensive than spas back home in NY. But I guess when you are on a a- that’s the price you pay. Overall, I always enjoy my stays here. And this time around, I appreciated the upgraded towels and bedding."