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"Excellent staff "

"Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax."

"Friendly staff and the food was excellent. I would love to come back again in the future."

"Great location "

"I loved the hotel we stayed at in Mazatlán! Our bus arrived at 10am and they let us check in early, which was such a nice surprise. The staff was super friendly and helpful. We asked for a blanket, and they had it ready for us right away. The next day when we went out, we came back to a little swan made out of towels and even a bow on the toilet paper — it was such a sweet surprise. The hotel felt very secure too. One day, we saw a group of guys trying to hang around the parking area, and security kindly asked them to leave since they didn’t have hotel bracelets. That made us feel even safer. "

"All good"

"We loved the beach and that there was areas to sit down. Would stay again next time we come :)"

"Excellent customer service everything that I need was available "

"One of the best hotels in the area love it "