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"Staff werer really accomodating due to my husband's disability and they changed our room to make it easier for us. "

"Staff really friendly "

"We use this hotel a lot due to the fact that we are Easyjetplus members and Easyjet drop-off desks and literally at the door of the hotel. The hotel is always clean and friendly. Big benefit it that breakfast is included in the price (both early which is continental and also full English/Scottish/Irish fry up buffet.!!"

"Very helpful staff and stored our bags for svseral hours prior to checking."

"The room was in excellent condition, bed comfortable and warm. Friendly service throughout. "

"Great parking, lovely breakfast and superb location for East Grinstead and the surrounding area. "

"Amenities and the bar were great, nice way to unwind the night before my flight"

"Hotel was so cute, I loved the wanderlust aesthetic and the staff was very friendly"

"Lobby and rooms: very good. Minus lack of coffee machine in the bedroom though, surprising for a Sofitel. But they provide free bottles of water in the bedroom. Elevators are so-so but nothing risky. The club sandwich at The Terrace restaurant : avoid. "