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"The evening staff when we arrived was not that welcoming, but I understand everybody has great and bad days and working late in the evening is not the easiest ever. The hotel looks a little old, and the bedroom smelled like old. We spent three nights and they never came to remove the trash. I understand about bed sheets, and towels, but not taking three days trash of a family of four with two kids that still wear diapers is a little too much. They could have paid close attention to details :) Breakfast was always the same, and always good :) the morning staff was helpful and kind. No complaints, my little girl wants to go back for her bday trip :)"

"Room was very nice and spacious. Staff were very courteous and personable."

"Second time I have stayed there, For me that says everything. Room was extremely clean. Staff very helpful and parking easy. It is very convenient to Hershey Medical Center, but if you are going to the Hershey Park or Zoo America, you will have to drive about 5 min. I would definitely stay there again."

"The staff from front desk (excluding late night front desk) to maintenance crew and especially food service staff were phenomenal!!! my brother who is disabled said to provide 10 stars BUT this only provides 5 stars max!!! my brother extremely enjoyed the pool and jacuzzi for his legs and back!!! Thank u for a wonderful stay… we will be back just for ur facilities and friendly service (except late night front desk)"

"The first thing that greeted us was the outside garbage container overflowing with garbage. Cleaning service personnel vaping as I walked by. The hallway carpeting was in great need to be vacuumed. "

"Breakfast"

"Rooms were very clean, bed was comfy, staff was great. Nice big lobby area with some games! Only downside was on our last night they were hosting 105 students! So needless to say it was very loud and you couldn’t enjoy the lobby area nor could you get anywhere near the breakfast in the morning!"

"The resort and room were very clean. Checking in and checking out was seamless. The pool was nice and overall property amenities were great. The area is perfect as there are many dinning and shopping options around the resort. A gas station feet’s away from the resort. Overall great and convenient stay. "

"Breakfast was typical, waffles, eggs sausage,cereal,oatmeal, yogurt, toast. AC in room made a loud sound every 10 min, ended up turning it off. Entry light in room was flickering and sink drained very slow. Was quiet and bed was comfy. Nice charging areas by beds. Would stay again. "