Search Cottages in Corryton

"Beautiful hotel and facilities! "

"Clean room, friendly staff"

"The hotel is conveniently located near many businesses and restaurants, with easy access to Pigeon Forge and Gatlinburg. Check-in was smooth, and the front desk staff was friendly and accommodating. However, the photos on Hotels.com for SureStay Plus in Sevierville were somewhat misleading. The property is older, and several aspects didn’t match the images. There was rust above the bathroom door, the mattress sagged in the middle, and there was an unusual smell throughout the hallway. While it was acceptable for a short stay, the hotel would benefit from a thorough update."

"Unfortunately the room didn’t have soap and wasn’t very clean. Upon our departure we discovered a large sum of cash missing from our safe in the room. Understandably the hotel cannot accuse a worker, although the did check the card swipes and cameras which found only one person entered besides us. I was just shocked the hotel didn’t offer anything, not a discount or a credit for upcoming stay, nothing. Will be the last time I stay there. "

"When we arrived, I was informed that I had accidentally made my reservation for the wrong date. The gentleman working the desk quickly remedied the situation and got us a room. Great customer service!"

"Clean room"

"The smoke alarm started chirping at 4:00 a.m.—this should have been checked so that this doesn’t happen to hotel guests. Although bed was comfortable, chair in room needed to be replaced as was old and worn."

"The building shows its sign of disrepair. There was no kitchen. We opened the sofa bed and both sides were stained so badly, it was disgusting. The towels and sheets had stains and or were worn through. The conditioner was out and never replaced. My bedside light didnt work and everytime we wanted to get in our room, we had to go to the front desk to be re-keyed. The midnight staff was not friendly and acted like it was a huge imposition when we asked for sheets and pillow for sofa bed. Unfortunately we had a nonrefundable 3 day stay. Never again!"

"My family enjoyed!!!Recommend 10/10 !! The kids had a fun & check-in was fast. Staff did a great job on the service. The rooms were very clean and comfortable. We had a blast. "