Ryokans in Costa Rica

"Not as clean "

"A nice hotel, but the check in was terrible. There was only one desk clerk on duty, and she spent at least 40 minutes trying to help one couple. The rest of us (15-20 people) had to wait in line for our rooms. (10:30 pm and tired from a long flight.)"

"Yes"

"My husband and I went with 3 other couples and 2 adult children for a week of birthday celebrations. 6 of us had Star level and the other 4 had regular accommodations. I would definitely recommend the Star level. Since we were a fairly large group and the majority were Star level our butler arranged for everyone to be together for meals in the Star restaurants. I can't say enough good things about our butler, Steven, he really went out of his way to be helpful and make our stay enjoyable even though he had to take on another staff members workload when that person called in sick. Steven made sure we all had what we needed and arranged a special Wine Cellar experience for our last night complete with birthday cake and champagne. At extra cost of course but it was well worth it. All of the staff made us feel welcome except the person checking us in on or arrival. He seemed like he did not really enjoy his job and was pretty hit or miss on giving us information. One group was told different versions of what to expect than the other and we were not given the welcome drink that the non-star level folks were. The Star restaurants were all quite good but the basic level food offerings were underwhelming. Buffets were standard fare and acceptable. Guy's Burger Joint was not at all good. Lunch offerings were limited and not at all what one would expect for the prices we paid. We had two meals in the sports bar, the fish and chips were great the first time but not the second time."

"Great relaxing spot with a beautiful pool and delicious food!"

"They only have 1 restaurant with poor service and the staff is not friendly. In our room the AC was not working properly, we had a animal crawling on the roof every morning at 4:00 am. The pools are nice but the service in the pool bar is very bad. I really don’t recommend this place. "

"Very convenient. Right across the car rental (walkable) and a short ride to the airport. Free shuttle 24/7 and a breakfast to go if your flight is before their opening time. 👍"

"Loved this property. We had an ocean view room on the 2nd floor in building 3. The property is small and on a steep incline, but has everything you need. They have a small store, a pool with outdoor bar, outdoor restaurant, and walkway to the beach. Walk to beach is about 5 minutes and steep. Wear shoes. Due to the incline the property sits on, golf carts are available to drive you from your room to pool/restaurant, though its only about 20 yards. We walked each time with no problems. Included breakfast offered a great variety of foods and tasted great. All staff, except one parking lot attendant, was exceptional and went above and beyond. Sydney at the restaurant and bar made our stay fantastic! He was the best! View of ocean and mountains from pool and restaurant is beautiful. Monkeys and birds seen multiple times a day. "

"Once we were moved {room} to pool and restaurants area it was fine"